Summary
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Lana Brooks

Lakes Entrance,VIC

Summary

I’m currently looking for part-time or casual work in the local area. I’m hard working and quick to learn new things. I can work in teams as well as individually, and I can work in a fast-paced environment. I have excellent customer service skills, great problem-solving abilities, and I always maintain a positive attitude.

Work History

Front of House Server

Lakes Boat Shed Café
Lakes Entrance
  • I served food and beverages to customers, handled money, took orders, and did the dishes.

Work Experience

Sheer Symmetry
Shepparton, VIC
  • Completed four shifts of work experience, mainly doing cleaning tasks such as sweeping and mopping floors, cleaning windows, and general dusting and tidying.
  • Also, cleaning and maintaining hairdressing equipment, like combs, brushes, and curlers.

Work Experience

Officeworks
Shepparton, VIC
  • I completed two shifts of work experience and mainly did tasks such as helping with customer service, laminating, cutting, printing, and stacking shelves.

Front of House Server

Freeman’s bakery cafe
Shepparton, VIC
  • I served customers, helped with prep, set up in the mornings, and helped close up at the end of the day.
  • I worked on the coffee machine a handful of times.

Server

Bright Lites Catering
, VIC
  • Hot beverage van, ice cream, and milkshake van.
  • Not specified in one area, it goes to events when needed.

Parcel Delivery Driver

AusPost
Moe, VIC
  • Operated handheld scanner, customer service, sequencing of parcels, drove van, and problem-solving skills.

Front of House Server

Spiders Cafe
Moe, VIC
  • I washed dishes, took food and drinks out to customers, performed general cleaning, and wrapped cutlery up.
  • I was shown how to make some of the smaller items of food in the kitchen.

House Cleaner

Welcome home house and gardening services
, VIC
  • I went to clients' houses and helped them with maintaining their homes by doing a good clean in all the rooms they requested to be cleaned.

Education

Barista Certificate -

SITHFAB204

Food Handlers Certificate -

SITXFSA101

Certificate II -

Skills For Work And Vocational Pathways

Certificate II -

Salon Assistant

Skills

  • Customer service
  • Achieving set targets and completing all tasks set
  • Meeting customer needs
  • Ability to operate a coffee machine
  • Time management
  • Conflict resolution
  • Communication skills
  • Point of sale systems
  • Allergy awareness
  • Sense of urgency
  • Safe food handling
  • Effective communication
  • Food running
  • Cleaning and sanitizing
  • Team player
  • Transactions and cash handling
  • Cleaning standards

Accomplishments

  • Certificate II in Skills for Work and Vocational Pathways
  • Food Handlers Certificate SITXFSA101
  • Barista certificate SITHFAB204
  • Responsible Service of Alcohol certificate
  • Certificate II in salon assistant

References

  • Linda Fielden, ex-owner of Lakes Boatshed Cafe, 043-144-7742
  • Kevin Brooks, ex-work colleague from AusPost, was the supervisor, 0407508171
  • Emily Jacotine, owner/manager of Welcome Home House and Garden Services, 041-523-2773

Timeline

Front of House Server

Lakes Boat Shed Café

Work Experience

Sheer Symmetry

Work Experience

Officeworks

Front of House Server

Freeman’s bakery cafe

Server

Bright Lites Catering

Parcel Delivery Driver

AusPost

Front of House Server

Spiders Cafe

House Cleaner

Welcome home house and gardening services

Barista Certificate -

SITHFAB204

Food Handlers Certificate -

SITXFSA101

Certificate II -

Skills For Work And Vocational Pathways

Certificate II -

Salon Assistant

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Lana Brooks