Natalie Fuller
Waterloo,NSW
Summary
Highly skilled Front of House Server with solid background in food service and hospitality. Possess strong customer service skills, adept at managing multiple tables while ensuring timely food service. Notable strength in fostering positive relationships with customers to promote customer satisfaction and loyalty. Contributed significantly to enhancing dining experience through attention to detail, proactive assistance, and team-focused mindset.
Overview
5
5
years of professional experience
Work History
Front of House Server
The Coffee Club
Auckland, NZ
06.2023 - 03.2025
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
- Took beverage orders from patrons and served drinks promptly.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Checked back with customers during meals to ensure satisfaction with food and service.
Fast Food Worker
McDonalds
Auckland, NZ
02.2020 - 05.2023
- Provided excellent customer service by greeting customers, taking orders, and answering questions.
- Followed all health department guidelines for safe food handling practices.
- Operated cash register to process customer payments accurately and efficiently.
- Provided quality customer service by adhering to company policies and procedures.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
Education
High School Diploma -
St Dominics College
Auckland NZ11-2018
RSA
Skills
- Team collaboration
- Health and safety
- Order accuracy
- Customer service
- Food service
- Table management
- Cash handling
- Time management
- Positive attitude
- Attention to detail
- Problem solving
Timeline
Front of House Server
The Coffee Club
06.2023 - 03.2025
Fast Food Worker
McDonalds
02.2020 - 05.2023
High School Diploma -
St Dominics College
RSA
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