Summary
Work History
Education
Skills
Timeline
Generic

Lara Mannix

Woodbury

Summary

Driven and empathetic professional with a proven track record at Youi Insurance, excelling in customer service and sales roles. Skilled in delivering customer-focused solutions and confident in closing sales, demonstrating both strong communication abilities and computer literacy. Achieved significant customer satisfaction improvements, showcasing a blend of hard and soft skills essential for today's dynamic insurance market.

Work History

Customer Service

Youi Insurance
01.2012 - 07.2024
  • Provided outstanding customer service by addressing inquiries promptly.
  • Provided excellent customer service, addressing member needs promptly and courteously.
  • Enhanced customer service based on feedback from guests.
  • Enhanced store reputation through exceptional customer service and friendly interactions.

Sales Advisor

Youi Insurance
01.2012 - 07.2024
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.

Administration Specialist

Mike Brennan Motors
12.2010 - 12.2011
  • Streamlined administrative processes by implementing efficient filing systems and digital record-keeping methods.
  • Increased customer satisfaction through prompt responses to inquiries, consistent follow-ups, and excellent problem-solving skills.

Airport Security Screener

ISS Facility Services
05.2006 - 07.2009
  • Provided exceptional customer service while maintaining strict vigilance over airport security measures.
  • Identified prohibited items in luggage and on passengers, minimizing potential risks to flight safety.
  • Assisted in training new airport security screeners, ensuring adherence to established guidelines and best practices.
  • Conducted carry-on and checked baggage searches to locate prohibited items such as weapons.

Education

Condell Park High

Skills

    Confident in closing sales

    Customer focused solutions

    Compliant

    Computer Literate

    Empathetic to customers concerns

Timeline

Customer Service

Youi Insurance
01.2012 - 07.2024

Sales Advisor

Youi Insurance
01.2012 - 07.2024

Administration Specialist

Mike Brennan Motors
12.2010 - 12.2011

Airport Security Screener

ISS Facility Services
05.2006 - 07.2009

Condell Park High

Similar Profiles

CREATE PROFILE
Lara Mannix