Summary
Overview
Work History
Skills
Timeline
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LARISSA AULD

Summary

My name is Larissa Auld and the following is a number of attributes and skills that i can provide to help both your business and myself succeed in any situation. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. I employ independent creative thinking in resolving tasks and have the ability to succeed when under pressure. Strong work ethic and am self motivated. Willing to accept new ideas and have the ability to adapt quickly. Thrive in challenging and productive environments. Committed to utilizing my skills to further the mission of a company. Highly competent communicator skilled in multitasking and effectively communicating with others.

Overview

18
18
years of professional experience

Work History

Sales Associate

Goldmark Jewellers
07.2023 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Solved customer challenges by offering relevant products and services.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Prepared merchandise for sales floor by pricing or tagging.


Store Manager

Chiropedic Bedding
07.2017 - 07.2018
  • Independently running the store and all its day to day requirements
  • Providing customers with product information and overall purchase satisfaction
  • Assisting customers with any Warranty/repair or swap over requirements
  • Instigate the sales team with new processes to increase sales and productivity
  • Liaise with owners to maintain growth over competitors
  • Stock ordering and Management
  • Performed trouble-shooting tasks to address multiple challenges
  • Communicated with other store managers and supervisors.

Branch Manager

Mr, Furniture
01.2016 - 06.2017
  • Stock ordering from both Australian and International suppliers
  • Managing a team of 6 staff and liaising with them to help exceed KPIs
  • Assisting customers with everyday purchases as well as customer orders, insurance claims and warranty claims
  • Presented clients with a variety of options for color schemes, lighting design, decorative accessories, furniture placement and more
  • Rotated and replaced furniture, lighting fixtures, and window displays
  • Larissa Auld 0436312880

Optical Dispenser

Specsavers
07.2014 - 08.2015
  • Maintained clean, sterile, and welcoming environments
  • Always handled sensitive information in a confidential and respectful manner
  • Dispensing of all ophthalmic prescriptions
  • Ordering of contact lenses and frames
  • Contact lens tuition.

TAB Cash Controller &, Gaming Attendent

Trios, Sports Club
02.2010 - 06.2014
  • TAB sales and Cash control

Gaming attendant, Bar attendant, Bistro server, 2IC Retail Assistant

Homemart
01.2008 - 02.2009

Retail Assistant

Priceline
08.2005 - 09.2007

Skills

  • General Management
  • Excellent Communication Skills
  • Product Promotion
  • Teamwork and Collaboration
  • Exceeding Customer Expectations
  • Time Management
  • Customer Service Skills
  • Problem Solving
  • Suggestive Selling

Timeline

Sales Associate

Goldmark Jewellers
07.2023 - Current

Store Manager

Chiropedic Bedding
07.2017 - 07.2018

Branch Manager

Mr, Furniture
01.2016 - 06.2017

Optical Dispenser

Specsavers
07.2014 - 08.2015

TAB Cash Controller &, Gaming Attendent

Trios, Sports Club
02.2010 - 06.2014

Gaming attendant, Bar attendant, Bistro server, 2IC Retail Assistant

Homemart
01.2008 - 02.2009

Retail Assistant

Priceline
08.2005 - 09.2007

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LARISSA AULD