Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

LARSSA MATTI

Melbourne,VIC

Summary

I honed my skills at Hungry Jack's by training staff and enhancing customer satisfaction. My ability to multitask and adapt, coupled with a knack for salesmanship, drove significant improvements in service efficiency and guest experience. Successful front-of-house team member with extensive restaurant experience. Easily flexible between different positions to meet demand. Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking, and dining room management.

Overview

1
1
year of professional experience

Work History

FOH Team Member

Hungry Jack's
03.2023 - Current
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collaborated closely with other FOH Team Members during busy shifts to streamline workflow and serve guests more efficiently.

Education

Epping Secondary Collage
Epping
10.2025

Skills

  • Team Collaboration
  • Cleanliness
  • Salesmanship
  • Complaint Handling
  • Multitasking Abilities
  • Adaptability and Flexibility
  • Training and mentoring

Accomplishments

    I was the eighth- and ninth-grade class captain and volunteered to many different groups and organisations. Such as Pearson Work Inspiration, the Peer Support Program, and the GOALS Mentoring Program. I have received many certificates throughout the years relating to my subjects, such as English, Maths, Science and language.

Timeline

FOH Team Member

Hungry Jack's
03.2023 - Current

Epping Secondary Collage

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LARSSA MATTI