Lathish Shanmuganathan
Denhan Court ,NSW
Summary
Reliable employee seeking Dental Assistant/Receptionist position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Dental Assistance (Work Experience)
Dr Simles Family Dentist
07.2022 - 07.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Used coordination and planning skills to achieve results according to schedule.
Customer Service
KFC Liverpool Westfields
03.2019 - 03.2020
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Responded proactively and positively to rapid change.
- Maintained up-to-date knowledge of product and service changes.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
- Sought ways to improve processes and services provided.
Education
High School Certificate -
William Carey Christian School
Prestons, NSW09.2022
Skills
- Customer Experience
- Experience Management
- Collaboration Experience
- Patient Care Standards
- Disinfection and Sterilization
- Order and Refund Processing
- Understanding Customer Needs
- Responding to Difficult Customers
- Team-Oriented and Cooperative
Languages
Tamil
Native or Bilingual
English
Native or Bilingual
Timeline
Dental Assistance (Work Experience)
Dr Simles Family Dentist
07.2022 - 07.2022
Customer Service
KFC Liverpool Westfields
03.2019 - 03.2020
High School Certificate -
William Carey Christian School
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