Latoya Hodgson

Gwandalan,NSW

Overview

years of professional experience

Certification

Layne Carter

Go Kindy Kahibah

11.2024 - Current

Developed and implemented engaging educational activities for diverse age groups.
Fostered positive relationships with children, promoting social and emotional growth.
Collaborated with parents to support children's developmental milestones and learning objectives.
Monitored and assessed individual progress, adjusting teaching methods as needed.

Caves Beach Early Learning Centre

08.2022 - 09.2024

Maintain a clean environment by changing 30+ nappies daily, regularly sanitising surfaces, keeping the children clean.
Create safe and nurturing childcare for up to 12 children ranging from 0-2 years. Collaborating with two other educators to provide a safe and entertaining environment for young children.
Clearly communicate, liaise with and coordinate with parents to understand each child's specific needs.
Effectively interact with and meet the emotional and development needs of infants to help them work towards specific age-appropriate milestones.
Create a fun and interactive environment, by planning daily activities to keep children occupied and engaged.
Administered meals and any medications specific to each child's diet.
Work as part of a team to deliver quality childcare in accordance with child safe principles.

Coles, Belmont

08.2021 - 01.2022

Provided exceptional customer service to 200-500 customers per shift.
Processed cash, card and gift voucher payments responsibly.
Applied problem solving skills to resolve customer inquiries and disputes.
Learnt about all areas of the retail sector to ensure proper guidance and service for customers.

Marnie's Cleaning Solutions

02.2018 - 07.2021

Worked as part of a team in a high paced environment to provide quality cleaning services to both private residences and commercial buildings on a scheduled basis.
Stripped, washed and replenished a variety of linens daily.
Performed a variety of housekeeping services including mopping, dusting, vacuuming, bleaching, scrubbing and sanitising according to clients' instructions.

Swansea High School

Patience: When interactions are rushed or not given the attention they deserve, miscommunications can arise Patience is essential when dealing with customers or colleagues
Empathy: Clients want to know that they are understood, having a strong sense of empathy is critical
Telecommunication: In a world where digitisation is continually advancing, good telecommunication has become crucial for providing good customer service

Teamwork: Working well with colleagues to create an enthusiastic and positive environment
Time Management: Ability to plan and organise daily routines efficiently Prioritise tasks, meet deadlines and balance multiple responsibilities