Laura Bawden
Huntly,VIC
Summary
I am a hard worker who is quick and keen to learn. Well versed in customer service, I enjoy greeting customers in a friendly and energetic manner. I work excellently in a team and am always eager to both assist and learn from fellow co workers. Following on from this, I enjoy the collaborative nature of working in a tight knit, friendly team who support each other in our work, whilst also enjoying working alongside one another.
Overview
4
4
years of professional experience
Work History
Shop Worker
George's Bakehouse
03.2020 - Current
- Serving and selling customers hot food, baked goods, coffee, and drinks.
- Restocking and rotating products
- Maintained orderly and clean work areas
- Preparation of coffee and other beverages
- Cleaning and upkeep of equipment such as the coffee machine, pie warmer, and product cabinets.
- Preparation and packaging of products
Education
Bachelor's - Physiotherapy
Latrobe University
Bendigo, VIC2026
Skills
- Preparation of coffee and operation of the coffee machine
- Customer service Involving preparing and selling products, handling refunds, and receiving customer feedback
- Taking and preparing orders both over the phone and in person
- Training of new employees
- Supervising and ensuring the smooth operation of both opening and closing shifts This includes allocation of responsibilities, supervision of staff, customer service, and cleaning of the shop
- Confident in the handling of money Including giving customers change, counting and balancing the tills at the end of a shift, operating the EFTPOS machine, and swapping out change when running low throughout the day
- Stocking and rotating of products
Affiliations
- Avid member and player in the Huntly Football Netball Club
Additional Information
- Probationary car driver's license
- Ownership of a car
- Residing very close to the Huntly Hotel
Timeline
Shop Worker
George's Bakehouse
03.2020 - Current
Bachelor's - Physiotherapy
Latrobe University
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