Laura Fuerte
Sydney,NSW
Summary
Energetic Swimming Instructor known for high productivity and efficient task completion. Specializes in stroke improvement, safety protocols, and aquatic fitness programs. Excels in communication, patience, and adaptability, ensuring students of all ages learn swimming skills effectively and safely. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Swimming Instructor
Austgrade Swimm school
Ryde, NSW
03.2023 - Current
- Instructed swimmers of all ages on proper technique, stroke development and water safety.
- Demonstrated swimming skills to students while providing corrective feedback.
- Created lesson plans tailored to the individual needs of each student.
- Maintained a safe and enjoyable learning environment for students.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Tracked progress on projects and provided timely feedback to staff members.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Coordinated employee schedules according to shift changes and availability.
- Provided ongoing training to address staff needs.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Education
Some College (No Degree) - Marketing Management And Research
Sydney College
Sydney, NSWSkills
- Group and individual instruction
- Progress Reporting
- CPR Certified
- Water Safety Instruction
- Incident Reporting
- Parental Communication
- Swim Instruction
- Skills Assessment
- Positive reinforcement techniques
- Personalized Instruction
- Student and Class Monitoring
- Customer Service
- Parent Communication
- Swimming and Water Safety
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- AutraliaWide Cpr certificate
- wwc
Timeline
Swimming Instructor
Austgrade Swimm school
03.2023 - Current
Some College (No Degree) - Marketing Management And Research
Sydney College