Summary
Overview
Work History
Education
Skills
Certification
Licence
Timeline
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Elizabeth Hector

The Entrance North ,NSW

Summary

Experienced with teamwork, contributing to seamless daily operations and collective success. Utilises strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Commercial Cleaner

Squeeky Group
01.2020 - Current
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected Bathrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Organised and used industrial cleaning products following strict safety procedures.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Disposed of Rubbish and recyclables each day to avoid waste buildup.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.

Cafe Worker

Euro Bean Cafe & Bar
09.2023 - 03.2024
  • Maintained a clean and organised café environment, adhering to health and safety regulations.
  • Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
  • Supported fellow team members in achieving a smooth workflow during peak hours.
  • Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.

Team Member

Madmex
09.2024 - Current
  • Kept work areas clean, organised, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximise performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash or credit card payments for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Supported fellow team members in achieving a smooth workflow during peak hours.

Team Member

C9 Chocolate and Gelato
10.2024 - Current
  • Kept work areas clean, organised, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximise performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Removed and disposed of rubbish correctly according to company and shopping centres procedures.

Education

Killarney Vale Public School
Killarney Vale
12-2019

Tuggerah Lakes Secondary Campus- Berkeley Vale High
Berkeley Vale, NSW
12-2022

Tuggerah Lakes Secondary College- The Entrance Campus
Bateau Bay
12-2024

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Following instructions
  • Cash handling
  • Cleaning
  • Workplace safety
  • Complex Problem-solving
  • Complaint resolution

Certification

Year 10 Certificate (ROSA)

Year 12 Certificate (HSC)

Certificate II- Hospitality Food and Beverage

Licence

Currently hold a Learners Licence- Aiming towards Provisional License.

Timeline

Team Member

C9 Chocolate and Gelato
10.2024 - Current

Team Member

Madmex
09.2024 - Current

Cafe Worker

Euro Bean Cafe & Bar
09.2023 - 03.2024

Commercial Cleaner

Squeeky Group
01.2020 - Current

Killarney Vale Public School

Tuggerah Lakes Secondary Campus- Berkeley Vale High

Tuggerah Lakes Secondary College- The Entrance Campus

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Elizabeth Hector