Laura Henry
Wantirna,VIC
Summary
Knowledgeable clinician successful at establishing treatment plans, assessing progress and continuously learning about conditions, Offering several years of related experience in different aspects of Beauty Therapy. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking new opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure
Overview
14
14
years of professional experience
Work History
Skin Clinician / Lash / Brow Technician
Self employed
Upper Ferntree Gully , Vic
06.2024 - Current
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Assisted in the development of customized skin care regimens for clients.
- Tested products on clients to determine best results and provide product recommendations.
- Maintained cleanliness of treatment room and equipment between appointments.
- Greeted clients upon arrival to spa and provided information about services offered.
- Demonstrated proper use of all products to ensure client satisfaction with results.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Educated clients on proper skin care techniques according to individual needs.
- Recommended additional treatments or products based on individual customer needs.
- Assisted in marketing efforts by providing input on promotional materials and events.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Ensured compliance with state regulations related to sanitation and health standards.
- Built positive client relationships and guided clients through treatments.
- Provided excellent customer service and skincare treatments to clients.
- Set up patient rooms and sterilized equipment.
- Recommended home care regimen for desired results.
Lash/Brow Artist/ Cosmetic Tattoo Artist
Top Knox Lashes & Brows
Ferntree Gully, Vic
07.2022 - 05.2024
- Assessed customer's individual needs and preferences to create customized looks.
- Maintained a clean, safe working environment in the salon.
- Performed waxing services, including upper lip and chin waxing.
- Demonstrated knowledge of all current trends in brow shaping and design.
- Educated customers about makeup application techniques for eyebrows.
- Monitored stock levels of supplies such as tweezers, scissors, thread, wax strips.
- Ensured that all equipment was properly sanitized before each use.
- Managed client appointments efficiently while providing excellent customer service.
- Removed eyelash extensions with oil-based makeup remover and lash glue dissolver.
- Kept work areas, tools and equipment properly sanitized to reduce risk of cross-contamination.
- Educated customers on aftercare procedures to preserve natural eyelash health and longevity of eyelash extensions.
- Developed strong rapport with clients to gain repeat business and improve overall sales.
- Trained new lash technicians on proper application of eyelash extensions.
- Assisted receptionist by answering phones, scheduling appointments and collecting payments.
Cosmetic Tattoo Artist
Amy Jean Brow Agency
East Melbourne , Vic
07.2016 - 01.2022
- Consulted with clients to discuss desired tattoo designs and placement.
- Cleaned and sterilized equipment before and after each client.
- Provided guidance on proper aftercare of tattoos to ensure optimal results.
- Organized workspace to maintain a safe and sanitary environment for clients.
- Performed touch-ups as needed to keep existing tattoos looking vibrant and sharp.
- Evaluated customer skin type prior to beginning the tattooing process.
- Drew freehand designs upon request from clients.
- Kept up-to-date on current trends in the industry by attending conventions and seminars.
- Inspected needles, tubes, ink caps, gloves, ointments. for quality assurance purposes.
- Adjusted needle depth depending on customer's pain tolerance level.
- Applied topical anesthetics when requested.
- Provided clean, high-quality work at all times.
Salon Owner/Trainer Assessor
Self employed
Adelaide , SA
04.2011 - 07.2016
- Developed and implemented a salon business plan to guide operations, marketing and financial decisions.
- Created service menus, pricing strategies, and promotional campaigns to attract new customers and retain existing ones.
- Trained staff on customer service procedures, product knowledge, safety protocols and sanitation standards.
- Xtreme Lashes state trainer
Education
Certificate in Training & Assessment -
Heather Langton/ Trainer Assesor
Adelaide 04-2006
RTA- Certificate of Cosmetic Tattoo -
Macquarie Beauty College of Cosmetic Tattoo
Queensland 10-2003
Diploma of Beauty Therapy -
Heather Langton Academy of Beauty Therapy
Adelaide 12-2000
High School Diploma -
Fremont High School
Adelaide 12-1999
Skills
- Take Clinical Instruction
- Skin Diagnostic skills
- Treatment Planning
- Small Group Instruction
- Academic advising
- Advanced Beauty therapy skills
- Empathetic & Caring
- Good listener & problem solver
Reference
- Kimberly Harvey- Salon Manager at Amy Jean Brow Agency- 0414 801 324
- Yaffa Dunning- Owner Zhav International - -0413 754 734
Timeline
Skin Clinician / Lash / Brow Technician
Self employed
06.2024 - Current
Lash/Brow Artist/ Cosmetic Tattoo Artist
Top Knox Lashes & Brows
07.2022 - 05.2024
Cosmetic Tattoo Artist
Amy Jean Brow Agency
07.2016 - 01.2022
Salon Owner/Trainer Assessor
Self employed
04.2011 - 07.2016
Certificate in Training & Assessment -
Heather Langton/ Trainer Assesor
RTA- Certificate of Cosmetic Tattoo -
Macquarie Beauty College of Cosmetic Tattoo
Diploma of Beauty Therapy -
Heather Langton Academy of Beauty Therapy
High School Diploma -
Fremont High School