Laura Hogg
Gold Coast
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Testing Officer
Omen Security
Gold Coast, QLD
08.2023 - Current
- Increased overall test coverage, prioritizing high-risk functionalities for thorough examination.
- Improved internal control systems by conducting comprehensive compliance testing and risk assessments.
- Developed risk assessment models to identify potential compliance risks.
Personal Support Worker
Self-Employed
Ballina, NSW
08.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Administrative Assistant
Alstyle Cabinets
Alstonville, NSW
09.2021 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- MYOB Experience
Retail Assistant
Seafolly Swimwear
Harbour Town Gold Coast
01.2019 - 03.2021
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Certificate IV - Fitness
TAFE Queensland
Ashmore, QLD01.2013
High School Diploma -
Saint Stephen's College
Coomera, QLD12.2012
Skills
- Report Writing
- Strategic Planning
- Innovation and Creativity
- Customer Service
- Problem Solving
- Critical Thinking
- Time Management
Timeline
Testing Officer
Omen Security
08.2023 - Current
Administrative Assistant
Alstyle Cabinets
09.2021 - 01.2023
Personal Support Worker
Self-Employed
08.2021 - Current
Retail Assistant
Seafolly Swimwear
01.2019 - 03.2021
Certificate IV - Fitness
TAFE Queensland
High School Diploma -
Saint Stephen's College