LAURA JACK

- Providing therapeutic capacity-building support to individuals with psychosocial disabilities

- Conducting Functional Capacity Assessments to identify strengths and areas for development

- Developing tailored Psychosocial Functional Therapy plans and supporting participants in achieving their recovery goals

• Provide care coordination for individuals with severe mental health and complex needs.
• Assist participants in understanding and utilizing their NDIS plans.
• Collaborate with health, housing, and justice services to overcome barriers.
• Facilitate meetings with stakeholders to develop service plans and address complex issues.
• Complete plan review reports and advocate for adequate funding at plan review meetings.

• Provided care coordination for participants with severe mental health and complex needs.
• Coordinated with health, housing, and justice services.
• Worked collaboratively with other support coordinators to ensure engagement with both mainstream and funded supports.
• Regularly liaised with participants, families, and service providers.
• Facilitated stakeholder meetings to address barriers and design comprehensive service plans.

• Led a team of Support Coordinators, ensuring high-quality service provision for NDIS participants.
• Provided regular supervision and support to the team.
• Managed the recruitment of new Support Coordinators.
• Facilitated team meetings and monitored caseloads to maintain service standards.

• Monitored participants NDIS budgets and assisted in the application process for NDIS access.
• Coordinated care for individuals with severe mental health and complex needs.
• Helped participants engage with both funded and mainstream supports.
• Supported participants in working toward their mental health recovery goals.

• Engaged with schools, service providers, and community groups to promote inclusive practices.
• Supported individuals living with disabilities who were not eligible for NDIS, helping them connect to mainstream services

• Facilitated community education talks and supported people with acquired brain injuries in achieving rehabilitation goals.
• Assisted with personal care, activities of daily living, and community access.

• Led the recruitment and training of supported employees.
• Supported the resolution of employee grievances and conducted performance assessments.
• Monitored employee assistance plans and helped establish workplace goals.