Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laura JONES

Australind,WA

Summary

Skilled barista with background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.

Overview

3
3
years of professional experience

Work History

Barista / All Rounder

Dardanup Bakery
Dardanup, WA
10.2024 - 10.2025
  • Checked brewing equipment for proper functionality.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Operated cash registers to process customer payments.
  • Described menu items to customers and suggested products based on stated preferences.
  • Memorized official and off-menu coffee and tea preparations.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Cleaner

Bliss Me
Australind, WA
10.2023 - 07.2024
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Dusted furniture, machines or equipment.
  • Transported trash bags to designated disposal areas.
  • Provided assistance with laundry services when needed.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Farm Hand

Rose farm
Myalup, WA
01.2023 - 09.2023
  • Picking and packing broccolini according to company standards.
  • Engaged in land clearing and field preparation activities for new planting seasons.
  • Prepared produce for sale and consumption by picking, cleaning, and packing with labels.
  • Identified opportunities for cost savings through improved processes or better utilization of resources.
  • Planted seeds according to prescribed methods of production.
  • Capacity to work as a team efficiently.

Education

Barista And Hygiene Skillsets - Hospitality

Central Regional TAFE
WA
07-2023

Master of Psychology - Psychology

Nanterre La Defense
Paris - France
09-2013

Skills

  • Cash handling
  • Beverage preparation
  • Menu knowledge
  • Equipment maintenance
  • Customer engagement
  • Upselling techniques
  • Sanitation practices
  • Team collaboration
  • Order accuracy
  • Problem solving
  • Time management
  • Communication skills
  • Attention to detail
  • Organizational skills
  • Cold Drink Preparation
  • Table setting
  • Stocking supplies and retail products
  • Problem-solving aptitude
  • Opening and closing procedures
  • Sandwich preparation
  • Order taking
  • Quality control

Languages

French
Professional

Timeline

Barista / All Rounder

Dardanup Bakery
10.2024 - 10.2025

Cleaner

Bliss Me
10.2023 - 07.2024

Farm Hand

Rose farm
01.2023 - 09.2023

Barista And Hygiene Skillsets - Hospitality

Central Regional TAFE

Master of Psychology - Psychology

Nanterre La Defense

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Laura JONES