Laura URIBE
Adelaide,S.A.
Summary
Motivated experienced customer-service-oriented waitress with engaging personality and flexible approach. Upbeat, friendly, good at team working.
Enthusiastic and reliable worker which takes pride in providing excellent customer service with excellent English communication skills, creating memorable dining experiences for restaurant customers.
Skilled in anticipating customer needs to facilitate enjoyable dining experiences, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress
Santo Kaffeto
05.2022 - 05.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Education
Certificate - English
Albright Institute of Business And Language
Adelaide, SA01.2024
Skills
- Restocking Condiments
- Item Promotion
- Wine Service
- Cool Under Pressure
- Age Verification
- Menu Presentation
- Accuracy and Efficiency
- Dining Customer Service
- Beverage Preparation
- Taking Reservations
- Recommend Menu Items
Certification
RSA Certificate.
Driver's licence.
availability
Availability from 1.00 p.m. onwards with flexibility to reschedule it according to the company's needs.
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Waitress
Santo Kaffeto
05.2022 - 05.2023
Certificate - English
Albright Institute of Business And Language
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