Lauren Allan
Annandale,Australia
Summary
Dynamic sales professional with a proven track record at New Age Markets, excelling in customer service and product knowledge. Skilled in fostering customer relationships and enhancing store operations, I effectively utilized communication and teamwork to drive engagement and sales.
Overview
6
6
years of professional experience
Work History
Sales Assistant
New Age Markets/Hippy shop
Springwood, Australia
01.2021 - Current
- Provide customer service and sales support for clothing and homewares.
- Process transactions, handle cashier duties, and maintain accurate till counts.
- Assist in store setup, unpack products, create product displays, and manage inventory.
- Manage opening and closing responsibilities, ensuring smooth operations.
- Maintained in-depth product knowledge of natural remedies, crystals, incense, and sustainable clothing, assisting customers with informed and thoughtful recommendations.
- Supported daily operations, including merchandising, inventory restocking, and creating an inviting, inclusive store atmosphere aligned with the brand’s values.
- Contributed to social media and in-store events to build community engagement and drive foot traffic.
Permit Application Admin
Blue Mountains City Council
Katoomba, Australia
09.2023 - 11.2023
- Utilized Microsoft Office Suite (Word, Outlook, Excel, Teams) to manage administrative tasks and communication.
- Managed property database (Pathways) for processing and tracking permit applications.
- Handled customer service requests and assisted with customer enquiries.
- Organized and filed data records for efficient access and retrieval.
- Temporary Contract
Customer Sales Assistant
Toderello's (Fruit, Vegetable & Produce Store)
Falconbridge & Hazelbrook, Australia
01.2019 - 01.2021
- Processed sales took phone orders from local businesses, and packed orders for accuracy and timely fulfillment.
- Delivered friendly, knowledgeable customer service, fostering great customer relationships-stocked and organized merchandise, ensuring the store was well-presented.
Education
High School Certificate -
Winmalee High
Sydney, NSW12.2020
Certificate IV - Mental Health
TAFE NSW
Mount Druitt, NSWSkills
- Effective communication
- Customer relationship management
- Empathy and cooperation
- Team collaboration
- Business operations expertise
- Customer service
- Product knowledge
- Team support and assistance
- Adaptable and flexible
- Sales and promotions
Volunteer Experience
- The Shed, Mount Druitt, Cooked lunches, planned/engaged activities and participants in activities.
- Flourish Penrith, Directed group outings and activities for participants., Made work plans and reflections/improvements.
- Food Truck, Handing out food with thoughtful conversation., Set up and pack up.
- DAHOBIT event, Fundraised/collected donations for event., Set up games and prizes on night.
Timeline
Permit Application Admin
Blue Mountains City Council
09.2023 - 11.2023
Sales Assistant
New Age Markets/Hippy shop
01.2021 - Current
Customer Sales Assistant
Toderello's (Fruit, Vegetable & Produce Store)
01.2019 - 01.2021
High School Certificate -
Winmalee High
Certificate IV - Mental Health
TAFE NSW
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