Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Lauren Budden

Cameron Park

Summary

Highly organized and dependable individual with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrated willingness to take on additional responsibilities to achieve team objectives. Known for creativity and adaptability in various situations, ensuring successful outcomes.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Bus/Coach Driver

Port Stephens Coaches
10.2024 - Current
  • Enhanced passenger satisfaction by providing exceptional customer service and addressing concerns promptly.
  • Addressed potential conflicts among passengers proactively, maintaining a calm atmosphere within the vehicle.
  • Managed emergency situations calmly, ensuring the well-being of passengers and minimizing disruptions.
  • Reduced fuel consumption with efficient route planning and adhering to speed limits.

Truck Driver

Hanson Construction
01.2022 - 10.2024
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.

Self Employed/Subcontractor

The Sign Circle
01.2020 - 01.2022
  • I focus on hand-painted, traditional sign writing. Due to Covid, I had time to explore additional sources of employment. Running my own business requires me to be organised, work to deadlines, and follow routines to complete goals.
  • Delivered high level of service to all customers and effectively resolved issues.
  • Enhanced project efficiency by effectively managing subcontractor teams and coordinating schedules.
  • Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.

Rail Operator

QR National, Railtrain and State Rail Authority
01.2001 - 01.2020
  • I have been employed in a range of roles within the railway industry, from signalling through to driver. Focusing on safety has been a priority and a characteristic across all of my employment.
  • Assisted in incident investigations as required, providing accurate accounts of events leading up to any occurrences affecting service delivery or safety standards.
  • Maintained records of train movements, daily logs and train performance reports.
  • Participated in ongoing training programs to stay current with industry standards, regulations, and advancements in rail technology.
  • Contributed to a reduction in accidents by identifying potential hazards and reporting them promptly for resolution.
  • Assisted management in developing new operational strategies for increased efficiency and safety within the rail system.

Skills

  • White Card certification
  • Results-oriented individual
  • Strong interpersonal skills
  • Committed team player
  • Creative problem-solving
  • Organization
  • Customer service
  • Critical thinking
  • Conflict resolution
  • Safety procedures
  • Problem-solving abilities
  • Excellent communication
  • Reliability

Certification

  • 2022 – Heavy Rigid Drivers Licence
  • 2022 – Started Certificate 4 in Training and Assessment
  • 2018 - Current self-initiated ongoing training.
  • 2017 - All Train Driver training and safe working qualifications updated and renewed
  • 2015 - My Mentor Leadership Training
  • 2012 - Advanced Safety and Quality Awareness; Applied First Aid
  • 2011 - Certificate IV in Transport and Logistics (Train Driving)
  • 2003 - Certificate III in Transport and Distribution (Rail Operations)

Timeline

Bus/Coach Driver

Port Stephens Coaches
10.2024 - Current

Truck Driver

Hanson Construction
01.2022 - 10.2024

Self Employed/Subcontractor

The Sign Circle
01.2020 - 01.2022

Rail Operator

QR National, Railtrain and State Rail Authority
01.2001 - 01.2020

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Lauren Budden