Lauren Eddy
Self-taught creative with experience in Admin, warehouse operations, content creation and customer service.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Knowledgeable in creating engaging content across various digital platforms. Demonstrated proficiency in content creation and social media management.
Work History
Receptionist
1 Year- Managed front desk operations, ensuring efficient patient flow and outstanding customer service.
- Scheduled appointments using Dapple to optimize daily patient intake.
- Coordinated communication between practitioners and patients, enhancing overall clinic experience.
- Created high quality social media content for instagram and in-clinic advertising
- Weekly stocktake of retail skincare
- Maintained a clean and orderly space
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Responded to all phone calls/emails/texts in a timely manner
Warehouse Coordinator/Social Media Assistant
3 Years 11 Months- Managed end-to-end warehouse responsibilities
- Coordinated receiving shipments and directing items in their correct positioning
- Printed labels, picked and packed orders , updated any customer changes
- Coordinated and sent out Athlete PR
- Stock-take
- Created social media reels for brand campaigns
- Helped out at campaign shoots to ensure a smooth and productive day
- Helped create market campaigns
Sales Assistant
3 Years 11 Months- Responded to customer requests for products, services, and company information.
- Displayed exceptional customer service and communication skills.
- Responsible for makeup/fragrance stock and appearance
- Stock ordering and replenishment
- Sales and cash handling
- Assisted with phone calls and organisin at home deliveries
Beauty Therapist Trainee
1 Month- Answered phone calls and emails to schedule client appointments.
- Demonstrated thorough knowledge of all salon products and services.
- Admin and Receptionist
- Performed treatments on clients (waxing and spray tanning)
- Kept a clean and tidy work space
- Provided pre- and post-service consultations to accurately assess clients' needs.
Customer Service Team Member
1 Year 3 Months- Responded to customer requests for products, services, and company information.
- Promptly responded to inquiries and requests from customers.
- Maintained store tidiness
- Helped customers at the fitting rooms with any enquries
- Answered customer phone call inquiries
Education
Diploma - Beauty Therapy
- Certificate for advanced Skyndor body training
- Certificate for Payot body treatment training
- Certificate for spray tan course
- Certificate for Eyelash extension short course
No Degree - High School
Skills
Timeline
Receptionist
Warehouse Coordinator/Social Media Assistant
Sales Assistant
Beauty Therapist Trainee
Customer Service Team Member
Lavalla
Elly Lukas
Bodybuilding/Nutrition
A huge interest of mine is health and fitness, I am currently training for a bodybuilding competition. As a passionate bodybuilder, I bring the same dedication, discipline, and commitment to my professional life. My experience in bodybuilding has honed my time management and scheduling skills, allowing me to balance intense training with work and personal commitments effectively. I am excited to apply this drive and focus to a role that aligns with my passion for the health and fitness industry.
Also in doing so I have learnt a lot with having a social media presence and what attracts people to feel uplifted and motivated!