Lauren Hearne
Hawson Avenue, Glen Huntly
Summary
Hospitality professional with a proven track record in delivering exceptional customer service, driving sales and maintaining a well-organized store environment. Proficient in inventory management, product knowledge and POS systems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Installations Coordinator
Solar Battery Group
Melbourne, VIC
01.2024 - Current
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Acted as liaison between clients and internal teams to address any concerns or requests throughout the installation process, fostering strong client relationships and repeat business.
Shop Assistant
Italian Bakery
Ireland
06.2020 - 07.2021
- Produced consistently high-quality baked goods for customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Operated and maintained bakery equipment, including ovens and mixers.
Food and Beverage Staff
Market bar and Heerys Restaurant
Ireland
01.2019 - 06.2021
- Increased overall efficiency by assisting in the preparation of food items and maintaining proper inventory levels.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive guest experiences.
- Improved safety standards by adhering to proper food handling procedures and consistently monitoring expiration dates.
Front Desk Receptionist
First Steps Creche
Ireland
01.2018 - 01.2019
Education
Master of Science - International Public Policy And Diplomacy
University College Cork
Ireland2023
Bachelor of Arts - Politics And Sociology
University College Cork
Ireland2021
Skills
- Customer Service Expertise
- Health and safety compliance
- Scheduling Coordination
- POS System Operation
- Sales Expertise
- Money handling abilities
Timeline
Installations Coordinator
Solar Battery Group
01.2024 - Current
Shop Assistant
Italian Bakery
06.2020 - 07.2021
Food and Beverage Staff
Market bar and Heerys Restaurant
01.2019 - 06.2021
Front Desk Receptionist
First Steps Creche
01.2018 - 01.2019
Master of Science - International Public Policy And Diplomacy
University College Cork
Bachelor of Arts - Politics And Sociology
University College Cork