Lauren Hearne
Hawson Avenue, Glen Huntly
Summary
Hospitality professional with a proven track record in delivering exceptional customer service, driving sales and maintaining a well-organized store environment. Proficient in inventory management, product knowledge and POS systems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Installations Coordinator
Solar Battery Group
01.2024 - Current
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Acted as liaison between clients and internal teams to address any concerns or requests throughout the installation process, fostering strong client relationships and repeat business.
Shop Assistant
Italian Bakery
06.2020 - 07.2021
- Produced consistently high-quality baked goods for customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Operated and maintained bakery equipment, including ovens and mixers.
Food and Beverage Staff
Market bar and Heerys Restaurant
01.2019 - 06.2021
- Increased overall efficiency by assisting in the preparation of food items and maintaining proper inventory levels.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive guest experiences.
- Improved safety standards by adhering to proper food handling procedures and consistently monitoring expiration dates.
Front Desk Receptionist
First Steps Creche
01.2018 - 01.2019
Education
Master of Science - International Public Policy And Diplomacy
University College Cork
Ireland2023
Bachelor of Arts - Politics And Sociology
University College Cork
Ireland2021
Skills
- Customer Service Expertise
- Health and safety compliance
- Scheduling Coordination
- POS System Operation
- Sales Expertise
- Money handling abilities
Timeline
Installations Coordinator
Solar Battery Group
01.2024 - Current
Shop Assistant
Italian Bakery
06.2020 - 07.2021
Food and Beverage Staff
Market bar and Heerys Restaurant
01.2019 - 06.2021
Front Desk Receptionist
First Steps Creche
01.2018 - 01.2019
Master of Science - International Public Policy And Diplomacy
University College Cork
Bachelor of Arts - Politics And Sociology
University College Cork
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