LAUREN MITCHELL
Bonogin
Summary
Professional retail worker prepared to excel in fast-paced environments. Known for maintaining high standards in store presentation and customer interaction. Dependable team player with focus on achieving positive results and adapting to changing store needs. Proficient in point-of-sale systems and inventory control.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Dental Assistant
Coastal Dental Care
- Dental Hygienist assistant (certificate III qualifications)
Dental Hygienist assistant
Dental Lounge
- Dental Hygienist assistant (voluntary)
Retail Assistant
NOW Fresh Fruit and Veg
12.2024 - Current
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Resolved customer complaints professionally, maintaining a positive brand image.
Retail Assistant
Earth Markets
01.2024 - 08.2025
- Used POS system to process sales, returns, online orders, and gift card activations.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
Education
Bachelor of Science - Biomedical Sciences
Griffith University
Gold Coast, QLD11-2026
High School Diploma -
King's Christian College
Gold Coast, QLD11-2023
Skills
- Customer interaction expertise
- Working language knowledge of Spanish
- Complex Problem-solving
- Multitasking
- Conflict resolution techniques
- Adaptability and resilience
- Medical Record & Document Management
- Teamwork and Collaboration
- Upselling strategies
- Time management capabilities
- Cash register operation
- POS system operation
- Cash handling accuracy
CHARACTER QUALITIES
- A Motivated student who demonstrates strong work ethic and creative ability
- Customer-focused self-starter with proven client services skills
- Energetic achiever and communicator, with strong listening skills
- Quick learner, eager to learn and follow directions.
- Excellent team player who thrives in teamwork situations
- Responsible and reliable.
Certification
- Certified Dental Assistant, Coastal Dental Care - December 2022 - November 2023
Languages
Spanish
Timeline
Retail Assistant
NOW Fresh Fruit and Veg
12.2024 - Current
Retail Assistant
Earth Markets
01.2024 - 08.2025
Dental Hygienist assistant
Dental Lounge
Dental Assistant
Coastal Dental Care
Bachelor of Science - Biomedical Sciences
Griffith University
High School Diploma -
King's Christian College
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