Summary
Overview
Work History
Education
Skills
Licences
Accomplishments
Work Preference
Timeline
CustomerServiceRepresentative

Lauren Oliver

Canberra,ACT

Summary

  • Forward-thinking Vetting Analyst bringing 12 months+ experience in Security Vetting within External Service providers to the Government sector
  • Cultivates rapport with individuals to optimize vetting goals and output, while maintaining the ability to handle multiple cases simultaneously with a high degree of accuracy
  • Demonstrated ability to rapidly learn and adapt to new systems and technologies. Proficient in quickly mastering new software and operational systems
  • Committed & motivated to achieve tasks to an outstanding level. Dedicated to achieving objectives within set benchmarks while maintaining the highest standards of quality and meticulousness, ensuring compliance with relevant policy, procedures & governance requirements
  • Australian Defence Force career of 19 years (2002-2021). Highly established intrinsic values including service to our nation, courage, respect, integrity and excellence. Enduring personal qualities instilled through ADF career include: adaptability, innovation and agility, accountability and trustworthiness

Overview

22
22
years of professional experience
3
3
years of post-secondary education

Work History

Vetting Analyst

Barrington Corporate Risk Pty Ltd
Canberra, ACT
01.2024 - Current

Conducting security assessments on behalf of AGSVA, adhering to the PSPF and associated policies and procedures

Key responsibilities

  • Employed as a subcontractor, holding a current ABN and appropriate insurances
  • Undertake the vetting security clearance process for allocated cases within specified benchmark timeframes
  • Research, organise and conduct face-to-face interviews
  • Perform detailed analysis and assessment and make recommendations in a high-level written report of a candidate’s suitability to hold a security clearance
  • Identify and assess risks and anomalies
  • Develop and maintain effective relationships with key internal and external stakeholders
  • Have strong interpersonal and communication skills, a high attention to detail and accuracy, and high levels of integrity and discretion

Achievements

  • 100+ vetting assessments completed between February to July 2024, consistently meeting timeframes prior to benchmark
  • Return for further work rate: 1%
  • Approached by management to assist in carrying out Quality Assurance on cases completed by other Vetting Analysts
  • Identified and addressed an area of improvement within the company's Quality Assurance procedures. Successfully liaised with internal and external stakeholders to influence and achieve the outcome of creating and implementing group mailboxes for the Quality Assurance team, including appropriate permissions and access for key personnel, to assist with managing high volumes of email, at no cost to the company

Assessing Officer

Staff Check Pty Ltd
11.2022 - 12.2023

Conducting security assessments across client accounts, adhering to the PSPF and associated policies and procedures

Key responsibilities

  • Conducting security clearance assessments end-to-end, within benchmark
  • Analysing data and producing reports
  • Coordinating, drafting and managing communications and other outputs throughout the vetting lifecycle

Achievements

  • Successfully completed a high volume of cases left by the previous employee, at various stages of completion, despite there being no formal handover process
  • Identified and addressed an area of security risk within the company's internal email processes, which had led to security breaches. Introduced an easily implemented change, eliminating the risk and improving confidence in email communications across the company
  • Assisted management and colleagues with the process of transitioning from paper file to digital file. Utilised extensive Information and Communication Technology skills to provide guidance and assistance, contributing to an efficient and smooth transition

Network Technician

Royal Australian Air Force
04.2005 - 09.2021

Responsible for the operation, management, and security of the Air Force’s network capabilities during air, space, cyber and ground operations.

Multiple and varied roles performed throughout 19 year career, within ICT and Communications Security both in Australia and overseas.

Key responsibilities

  • Lead and develop teams, prepare reports & manage staff performance
  • Communicate effectively with management & staff, observing written & verbal protocols
  • Decision making & problem solving - apply experience & critical thought to analyse workplace issues & evaluate solutions. Use effective decision making skills in accordance with organisational values & management direction
  • Ensure compliance with policy, directives, instructions, regulations, standard operating procedures, & technical frameworks
  • Establish & maintain effective networks
  • Apply expertise to training and development
  • Plan & coordinate workplace activities & security requirements in frequently complex, difficult & challenging environments

Achievements

  • Rank achieved - Sergeant
  • Completed three operational deployments to the Middle East Area of Operations
  • Selected for competitive overseas posting to Malaysia (2010-2012)

Clerk

Royal Australian Air Force
03.2002 - 04.2005

Highly varied administration, communications, personnel management and resource management role.

Key responsibilities

  • Performing administrative functions in an Orderly Room environment to support Australian Defence Force pay and entitlements for Defence members
  • Maintained filing system and organised documents for easy retrieval for information, maintaining compliance with storage, destruction, and archival policy and procedures

Acheivements

  • Selected for competitive three month rotation in a security role at the Malaysian Air Force base in Butterworth, Malaysia
  • Applied for Network Technican role and was successful, acheiving DUX of Network Technician training course (2005)

Education

Bachelor of Psychology (Honours) - Currently Studying -

Deakin University
03.2021 - Current

Certificate IV in Government Security (Personnel Vetting) -

CLET Training
09.2022 - 09.2022

Diploma of Leadership and Management -

Defence Registered Training Org. (DRTO 0442)
09.2021 - 09.2021

Diploma of Government -

Defence Registered Training Org. (DRTO 0442)
09.2021 - 09.2021

The Accidental Counsellor (Defence) -

Centre For Community Welfare Training
02.2021 - 02.2021

3-day Perceptive Interviewing Training Program

Training Group International - Elly Johnson
Jun.2024 - Jun.2024

Skills

  • Time management
  • Research and Analytical Skills
  • Administration and Clerical
  • Planning
  • Technological
  • Digital Literacy
  • Prioritisation
  • Problem Solving
  • Cooperation
  • Flexibility
  • Report Writing

Licences

  • Commercial Agent Licence: NSW, June 2024 - Current
  • Full Car Licence (C Class): ACT, 2001
  • Motorbike Licence (R Class): ACT, 2017

Accomplishments

Defence Honours and Awards

  • Defence Long Service Medal
  • Numeral 2 to the Australian Operational Service Medal - Greater Middle East Operation
  • Australian Operational Service Medal - Greater Middle East Operation
  • Iraq Medal
  • Australian Active Service Medal with Clasp
  • Clasp ICAT to the Australian Service Medal
  • Australian Defence Medal
  • Commanding Officer's Award - No. 1 Combat Communications Squadron, 2018

Work Preference

Work Type

Part TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureFlexible work hoursPersonal development programsCareer advancement

Timeline

3-day Perceptive Interviewing Training Program

Training Group International - Elly Johnson
Jun.2024 - Jun.2024

Vetting Analyst

Barrington Corporate Risk Pty Ltd
01.2024 - Current

Assessing Officer

Staff Check Pty Ltd
11.2022 - 12.2023

Certificate IV in Government Security (Personnel Vetting) -

CLET Training
09.2022 - 09.2022

Diploma of Leadership and Management -

Defence Registered Training Org. (DRTO 0442)
09.2021 - 09.2021

Diploma of Government -

Defence Registered Training Org. (DRTO 0442)
09.2021 - 09.2021

Bachelor of Psychology (Honours) - Currently Studying -

Deakin University
03.2021 - Current

The Accidental Counsellor (Defence) -

Centre For Community Welfare Training
02.2021 - 02.2021

Network Technician

Royal Australian Air Force
04.2005 - 09.2021

Clerk

Royal Australian Air Force
03.2002 - 04.2005
Lauren Oliver