Lauren Platt
Sydney,NSW
Summary
Dedicated Personal Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Assistant
Lindeman Lawyers
12.2023 - Current
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
Retail Assitant
Coles
11.2020 - 11.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed transactions accurately, balancing cash registers at the end of each shift.
Educator
OOSH
10.2022 - 07.2023
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Replenished classroom supply levels to support planned lessons and activities.
Personal Care Assistant
Garden Village Port Macquarie
05.2022 - 07.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
Education
High School Diploma -
Hastings Secondary College
Port Macquarie, NSW11.2023
Skills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
Certification
- First Aid Certificate
- Certificate III in Individual Support
- Certificate II in Hospitality
- RSA
- RGC
Timeline
Personal Assistant
Lindeman Lawyers
12.2023 - Current
Educator
OOSH
10.2022 - 07.2023
Personal Care Assistant
Garden Village Port Macquarie
05.2022 - 07.2023
Retail Assitant
Coles
11.2020 - 11.2023
High School Diploma -
Hastings Secondary College
- First Aid Certificate
- Certificate III in Individual Support
- Certificate II in Hospitality
- RSA
- RGC
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