LAUREN THUAUX
Sunshine Coast,QLD
Summary
A dedicated and caring employee who strives for excellence. Experienced with providing comprehensive care and support to individuals with disabilities. Utilises effective communication and interpersonal skills to build trusting relationships and ensure client well-being. Passionate about creating a positive impact and empowering individuals to achieve their fullest potential.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Disability Support Worker
All Types Of Care Queensland
08.2024 - 09.2025
- Assisted clients with daily living activities to promote independence and enhance quality of life.
- Developed individualised support plans in collaboration with multidisciplinary teams to address client needs.
- Provided emotional support to clients, fostering positive relationships and trust.
- Implemented behaviour management strategies to encourage positive interactions and reduce challenging behaviours.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Worked in SIL houses with complex clients requiring 2:1 support.
Bartender/Bar Gaming Attendant
Rockhampton Leagues Club
12.2022 - 08.2024
- Same as previous job
Bartender
Bowling Club Terrigal
02.2022 - 12.2022
- Worked behind the bar as well as operating gaming machines, Keno and TAB
- Also worked at reception which consisted of answering phone calls and responding to emails etc
- Completed POS transactions
- Greeted patrons with excellent customer service skills
- Followed alcohol awareness procedures to prevent intoxication and dealt with intoxicated guests
- Operated a multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees
- Checked visitors in
- Functions
- Barefoot bowls; took bookings as well as taking groups out to teach them basic rules
- Memberships; signed patrons up
- Raffles
- Keno
- TAB bets, deposits and withdrawals etc
- Maintained cleanliness
- Facility laundry
- Assisted patrons with gaming machine errors or questions
- Count tills and collect money from gaming machines
- Collected glasses etc for cleaning
- Changed kegs
Waitress
Bec's Kitchen Terrigal
10.2020 - 10.2022
- Completed POS transactions
- Answered calls to take bookings or for take away orders
- Presented menus and answered any questions from guests
- Maintained cleanliness
- Rectified customers concerns or complaints
- Collected dishes and glasses from tables for cleaning
- Take orders
- Serve food
Kennel Assistant
Terrigal Pet Resorts Terrigal
12.2019 - 06.2021
- Collected and recorded animal information such as weight, size, physical condition, treatments received, medications given and food intake
- Examined and observed animals to detect signs of illness, disease and injury
- Fed and watered animals according to schedules and feeding instructions
- Facility laundry, cleaned, organised, maintained and disinfected kennels and rooms
- Kept dogs physically fit by taking them for walks, runs and swims; either by themselves or with other dogs depending on their social behavior
- Performed animal grooming duties such as washing, brushing and cleaning ears
Education
Bachelor - Paramedicine
Central Queensland University
Skills
- Teamwork
- Time management
- Leadership skills
- Fast learner
- Communication skills
- Ability to work under pressure
- Adaptability
- Multitasking skills
Certification
- First aid & CPR
- Blue & yellow card
- RSA
- RCG
Timeline
Disability Support Worker
All Types Of Care Queensland
08.2024 - 09.2025
Bartender/Bar Gaming Attendant
Rockhampton Leagues Club
12.2022 - 08.2024
Bartender
Bowling Club Terrigal
02.2022 - 12.2022
Waitress
Bec's Kitchen Terrigal
10.2020 - 10.2022
Kennel Assistant
Terrigal Pet Resorts Terrigal
12.2019 - 06.2021
Bachelor - Paramedicine
Central Queensland University