Lauren Vella
Nollamara,WA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member
Ampol Australia
09.2018 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Handled cash transactions accurately, maintaining trust between the business and its clientele.
- Supported store management by assisting with merchandising tasks such as stocking shelves or updating product displays when necessary.
- Trained new attendants on company policies and procedures, fostering teamwork and consistency across the team.
- Managed daily register reconciliation, ensuring accurate accounting of all transactions for each shift.
- Maintained a clean and organized service station, contributing to a safe and welcoming environment for customers.
- Adhered to safety regulations while working at the fuel pumps, reducing risk of accidents or injuries.
- Conducted regular inventory checks of merchandise, minimizing stock discrepancies and ensuring availability of popular items.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided exceptional customer service, resulting in repeat business from satisfied patrons.
- Remained vigilant for potential security threats such as theft or vandalism, maintaining a safe environment for staff and customers alike.
- Promoted special offers or discounts available at the service station during customer interactions, increasing awareness of value-added services offered onsite.
- Collaborated with fellow attendants to maintain a smoothly functioning work environment.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Followed safety protocols while working, avoiding accidents and injuries.
Education
Bachelor of Science - Exercise Science And Rehabilitation
Edith Cowan University
Joondalup11.2025
High School Diploma -
La Salle College
Middle Swan11.2016
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Following Instructions
- Attention to Detail
- Cash Handling
- Leadership Qualities
- Computer Skills
- Workplace Safety
- Training and mentoring
Certification
- Provide First Aid and CPR - 2024
- C Class Drivers licence - full
Timeline
Team Member
Ampol Australia
09.2018 - Current
Bachelor of Science - Exercise Science And Rehabilitation
Edith Cowan University
High School Diploma -
La Salle College
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