Lavanya Vuggumudi
1122 Botany Road,botany
Summary
Seeking a position in which my customer service skills will be further developed and my enthusiasm to learn is fully utilised.
Overview
2
2
years of professional experience
Work History
Waitress Supervisor
Capanno Italian Restaurant
04.2024 - Current
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Customer Service Executive
King of Kebabs
03.2023 - 05.2024
- Practical experience at king of kebabs as a Customer Service Executive with customer focused approach and experience in cash handling
- Exceptionally skilled at taking orders, recording them into the computer and cash handling
- Trained in handling cash and contents of the cash drawer dutifully
- Trained in merchandising and display
- Good Employee Management Skills
- Vigilant approach: To ensure correct amount of money changes hands and safely goes into drawers
- Honest, Reliable and Punctual
Education
Bachelor of Ayurvedic Medicine - Medical Technology
Dr NTR Health University
India10-2019
Skills
- Customer Service
- Cash Handling
- Order Taking
- Merchandising
- Employee Management
- Vigilance
- Honesty
- Reliability
- Punctuality
- Mac Operating System
- Windows Operating System
- MS Office
- Customer Complaint Handling
- Independent Work
- Minimal Supervision
- Commitment to Company Mission
- Responsibility
- Complaint handling
- Order accuracy
- Sales promotion
Special Skills Strengths
- Sound knowledge on latest technologies and can handle all Mac & Windows Operating Systems.
- Proficient with MS Office.
- Able to handle customer complaints in a polite manner.
- Can work individually and can work with minimal supervision.
- Committed to company's mission and able to own the responsibility of job.
Timeline
Waitress Supervisor
Capanno Italian Restaurant
04.2024 - Current
Customer Service Executive
King of Kebabs
03.2023 - 05.2024
Bachelor of Ayurvedic Medicine - Medical Technology
Dr NTR Health University
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