Lawson Chapman

• Self motivated with a strong sense of personal responsibility
• Worked in effectively in fast paced environments
• Skilled at working independently and collaboratively in a team environment
• Proven ability to learn quickly and adapt to new situations
• Promote company products, resulting in increased sales and revenue
• Provide two-way conversation and feedback with customers to help them with their ordering of Boost Juice products
• Participate in regular ongoing training sessions to stay informed on best practices and new product offerings for effective customer communication
• Ensure compliance with all company policies and procedures to maintain a safety and positive work in environment

• Coached Year10/11 & 12 combined 4th's 2024 Team
• Won 8 of 10 games played for the school term
• Created fun environment for the players to enable them to be successful
• Enhanced player performance by implementing innovative coaching techniques and strategies.
• Developed personalised training programs for individual players, resulting in improved skills and techniques.
• Collaborated with other coaches to design and implement effective training sessions, maximising team development.
• Analysed game footage to identify areas of improvement, leading to targeted coaching interventions.

• Maintained a clean and organised cafe environment, adhering to health and safety regulations
• Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments
• Wiped, Sanitised and maintained floors, facility and equipment to adhere with company standards and procedures
• Handled high pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods
• Enhanced customer satisfaction by providing efficient and attentive service throughout all shifts worked
• Worked as part of team and maintaining a high level of collaboration with my colleagues to handle high-volume shifts
• Ensured food safety compliance by properly handling, storing and serving food items according to established guidelines

My roles and responsibilities whilst working at IGA included;

Customer service, working at the cashier, assisting in the deli, restocking of shelves for items that were low in stock.

• Always maintained my appearance, ensuring my uniform was clean and tidy. Was well mannered and when unsure I asked questions to gain assistance and training in how to complete any task.
• Delivered prompt service to prioritize customer needs.
• Submitted completed orders quickly to maximize delivery efficiency.
• Processed POS transactions, including checks, cash and credit purchases or refunds.
• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Operated cash register for cash, check and credit card transactions with 100% accuracy.
• Assisted customers by answering questions and fulfilling requests.