Layla Green
Melbourne,VIC
Summary
Dynamic and detail-oriented professional with extensive experience as a Real Estate Receptionist at Barry Plant Noble Park. Expert in appointment scheduling and customer database management, ensuring seamless operations. Proven ability to enhance client satisfaction through effective communication and compliance coordination, consistently achieving high standards in service delivery. Strengths include strong communication skills, ability to multitask effectively, and deep knowledge of real estate industry practices. Significant contributions made in previous roles include streamlining front office operations and improving client satisfaction rates.
Overview
6
6
years of professional experience
Work History
Real Estate Receptionist
Barry Plant Noble Park
Noble Park, VIC
11.2023 - Current
- Greeted clients and visitors with professionalism and courtesy.
- Managed incoming calls and directed inquiries to appropriate staff members.
- Scheduled appointments and maintained calendars for real estate agents.
- Assisted with sales administration and supported directors by managing buyer mobile communications.
- Provided administrative support by handling correspondence and office supplies management.
- Maintained customer database and updated client information regularly.
- Created sales documentation and organized files for easy access.
- Trained staff in administrative tasks and organized team functions.
- Processed and verified customer invoices for accuracy and completeness.
- Managed filing system for invoices and other related documents.
- Facilitated lease renewals and ensured compliance with property regulations.
- Maintained office supplies inventory and ordered replacements as needed.
- Liaised with external agencies to facilitate compliance-related inquiries and requirements.
Woolworths Customer Service
Woolworths Southland
Cheltenham, VIC
11.2022 - 05.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Tk Maxx Retail Assistant
Tk Maxx Moorabbin
Moorabbin, VIC
11.2022 - 12.2022
- Assisted customers with product inquiries and store navigation.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed transactions accurately at the cash register.
McDonald's Kitchen Employee
McDonald's Braeside
Braeside, VIC
02.2020 - 05.2021
- Prepared ingredients and assisted chefs during meal preparation.
- Maintained cleanliness and organization of kitchen workstations.
- Operated kitchen equipment safely and effectively.
Education
Carwatha Secondary College
Noble Park, VICCheltenham Secondary College
Cheltenham, VICSkills
- Appointment scheduling
- Customer database management
- Invoice processing
- Lease compliance coordination
- Directing customer calls and inquiries
- Compliance facilitation
- Buyer communication
- Strong organizational skills
Timeline
Real Estate Receptionist
Barry Plant Noble Park
11.2023 - Current
Woolworths Customer Service
Woolworths Southland
11.2022 - 05.2023
Tk Maxx Retail Assistant
Tk Maxx Moorabbin
11.2022 - 12.2022
McDonald's Kitchen Employee
McDonald's Braeside
02.2020 - 05.2021
Carwatha Secondary College
Cheltenham Secondary College