Laylah Price
Cairns,QLD
Summary
Proven Sales Assistant with a track record of enhancing customer satisfaction and boosting sales at Chemist Warehouse. Leveraged sales expertise and exceptional attention to detail to increase customer loyalty. Demonstrated goal-oriented approach and decision-making skills, ensuring high-quality service and efficient point of sale operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Assistant
Chemist Warehouse
2024.04 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Pharmacy Assistant
Priceline Pharmacy
2022.09 - 2024.03
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
Sales Assistant
Priceline
2020.06 - 2022.08
- Boosted store revenue through upselling and cross-selling techniques.
- Developed loyal customer base by providing consistent, high-quality service.
- Provided exceptional customer service, ensuring repeat business through personalized shopping experiences.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cashier Assistant
Iga Supa
2019.08 - 2021.02
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Crew Member
McDonald's
2017.12 - 2019.08
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
Cairns State High School
Cairns, QLD11.2020
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Customer Needs Assessment
- Point of sale operation
- Attention to Detail
- Decision-Making
Certification
Responsible service of Alcohol (RSA)
Certificate II in Skills for work
Certificate I in Business
Certificate II in Hospitality
Certificate III in Hospitality
SIRCIND002 - Support the supply of Pharmacy medicines and Pharmacist only medications
Timeline
Sales Assistant
Chemist Warehouse
2024.04 - Current
Pharmacy Assistant
Priceline Pharmacy
2022.09 - 2024.03
Sales Assistant
Priceline
2020.06 - 2022.08
Cashier Assistant
Iga Supa
2019.08 - 2021.02
Crew Member
McDonald's
2017.12 - 2019.08
High School Diploma -
Cairns State High School
Responsible service of Alcohol (RSA)
Certificate II in Skills for work
Certificate I in Business
Certificate II in Hospitality
Certificate III in Hospitality
SIRCIND002 - Support the supply of Pharmacy medicines and Pharmacist only medications
Similar Profiles
Rex Anna KhornRex Anna Khorn
Pharmacist Manager at Chemist Warehouse Westfield ManukauPharmacist Manager at Chemist Warehouse Westfield Manukau
Huimin DingHuimin Ding
Pharmacy Assistant at Chemist Warehouse Hurstville Forest RdPharmacy Assistant at Chemist Warehouse Hurstville Forest Rd
Mahtab AminiMahtab Amini
Customer Service Cashier at Chemist WarehouseCustomer Service Cashier at Chemist Warehouse