Le Trung
Sunshine North,Victoria
Summary
Dependable waitress successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Organized waitress with experience in Chinese restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
2
2
years of professional experience
Work History
Restaurant Worker
Gold Leaf Restaurant
03.2022 - Current
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported fellow trainees learning process sharing own experiences insights mentoring new hires.
- Worked closely supervisors identify areas growth development participated additional workshops courses further hone skills.
- Cultivated warm relationships with regular customers.
Education
Graduate Diploma - Early Childhood Education
Victoria University
Melbourne, VIC12.2024
Bachelor of Logistics And Supply Chain Management - Logistics Management
RMIT University
Melbourne, VIC11.2023
Skills
- Food Delivery
- Wine Pairings
- Cool Under Pressure
- Menu Recommendations
- Banquet Coordination
- Memory retention
- Strong Work Ethic
- Guest Relations Management
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Restaurant Worker
Gold Leaf Restaurant
03.2022 - Current
Graduate Diploma - Early Childhood Education
Victoria University
Bachelor of Logistics And Supply Chain Management - Logistics Management
RMIT University
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