Leah Heristanidis
Donvale
Summary
Driven professional with a proven track record in sales and project coordination, notably at Macquarie Telecom Group. Excelled in building customer loyalty and managing stock levels, showcasing strong organizational skills and attention to detail. Achieved significant improvements in customer engagement and sales outcomes by leveraging expertise in visual merchandising and positive customer interactions.
Overview
6
6
years of professional experience
Work History
Sales Assistant
MIMCO
02.2020 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all customers.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
Sales Assistant
Wholefood Merchants
10.2021 - 10.2023
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Trained new and existing staff on company policies, procedures and on day-day jobs within the business.
NBN Coordinator
Macquarie Telecom Group
04.2019 - 10.2020
- Managed project timelines from start to finish.
- Built and created reports for my team, where all projects across the board were updated daily to ensure co workers and customers were kept up to date on their NBN Delivery.
Education
High School Diploma -
Mount Waverley Secondary College - Middle/Senior Campus
Mount Waverley, VIC12.2009
Skills
- Cash Handling
- Stock management
- Visual Merchandising
- Honest and Dependable
- Attention to Detail
- Positive Customer Engagement
- Organization
- Building Customer Loyalty
- Flexible Hours
- Safety and Cleanliness Standards
Languages
Greek
Professional Working
Timeline
Sales Assistant
Wholefood Merchants
10.2021 - 10.2023
Sales Assistant
MIMCO
02.2020 - Current
NBN Coordinator
Macquarie Telecom Group
04.2019 - 10.2020
High School Diploma -
Mount Waverley Secondary College - Middle/Senior Campus
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