Leah Jones

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• managed and supervised a fast paced canteen
• Contributed to team success by completing jobs quickly and accurately.

• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Evaluated the effectiveness of various products for use in services, recommending improvements or alternatives as needed.
• Offered additional services like tinting and hybrid staining when appropriate to enhance client''s desired look.
• Utilized various tools such as tweezers, wax strips, and brow pencils for precise shaping results.

. Deli roles

. Stocking and pulling forward shelf's

. Register and customer service duties

. Opening of store

. Administration duties, such as

. Answering phones

. Receiving and forwarding emails

. Banking and handling of cash

• Maintained general knowledge of departments to help customers quickly locate products and merchandise.
• Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
• received and forward emails
• Developed strong relationships with regular customers which increased return visits.
• printing, formatting and creating of documents

• Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
• Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
• Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
• Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.