I bring compassion, creativity and enthusiasm to recreational activities. A passion for the care of the elderly, striving to maintain and achieve resident-orientated goals of independence, maintenance of friendships, community participation and socialization.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Vision eye institute
12.2022 - Current
Greet patients and visitors as they enter the clinic creating a welcoming and professional atmosphere
Maintain precise and up to date patient records and information, adhering to confidentiality protocols
Scheduling of surgical bookings, ensuring all necessary paperwork and information are accurately processed
Scheduling appointments for patients efficiently, considering availability and patients preferences.
Planned, organized, and facilitated diverse leisure and lifestyle activities, fostering a supportive and engaging environment for residents
Enhanced residents' physical, social, mental, and spiritual well-being through tailored recreational programs and individualized care
Conducted comprehensive leisure and lifestyle assessments, ensuring personalized care plans to meet residents' unique needs
Administration Assistant: Managed reception duties, providing assistance to residents and visitors
Efficiently updated systems and documents to ensure accurate and up-to-date records
Facilitated admissions process, coordinating with families and healthcare professionals to ensure smooth transitions for new residents.
Recreational Activities Officer
RSL Life Care Narrabeen, Peter Cosgrove House
08.2020 - 03.2021
Conducted comprehensive leisure and lifestyle assessments to gauge resident interests and preferences, enabling personalized activity planning and fostering a vibrant community atmosphere
Provided personalized support to residents, actively engaging with them to understand and accommodate their individual lifestyle preferences, promoting a sense of fulfillment and well-being
Documentation and progress notes ensuring accurate records of activities, participation levels, and resident feedback.
Crew Trainer
McDonald's Gordon
10.2015 - 09.2019
Provided exceptional customer service, ensuring a positive dining experience and fostering customer loyalty
Successfully trained new crew members, imparting essential skills and inspiring colleagues to excel in their roles
Food preparation, adhering to strict quality and safety standards to deliver delicious and hygienic meals
Assisted management with various tasks, including inventory management, scheduling, and ensuring compliance with company policies and procedures.