Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
Generic

Leana Bulich

VERMONT,Victoria

Summary

As a fifteen-year-old starting year 10 in 2024, I've had the opportunity to get outside of my comfort zone and become a leader. I've now been a leader 5 years running starting from primary school and I thoroughly enjoy it. It allows me to express myself and help others in my community. During my time as a receptionist, I have worked as part of a team and individually, unsupervised, diligently, achieving tasks with strong attention to detail completing tasks where possible beyond their expectation. In everything I do, I pride myself on working consistently at a high level, always aiming to complete tasks efficiently and taking great pleasure in my work achieving tasks with enthusiasm and efficiency. I always take the time to support my co-workers and make every effort to relate pleasantly to my fellow workers.

Overview

2
2
years of professional experience

Work History

Receptionist

Knox Physiotherapy And Sports Injury Clinic
01.2022 - Current
  • Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated patient records.
  • Kept reception area clean and neat to give visitors a positive first impression.
  • Answered phones promptly and directed incoming calls to the correct offices.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company staff by copying, faxing, and filing documents.
  • Balanced staff availability, customer schedules, and maximum load levels when scheduling appointments.
  • Made sure payments were accurate and easy for patients and staff.
  • At the end of each day check banking to make sure everything is balanced.
  • Managed around 30 incoming calls, emails and faxes daily from customers.

Education

Vermont Secondary College
Vermont, VIC

Skills

  • Data Entry
  • File Management
  • Scheduling
  • Time Management
  • Organisation Skills
  • Telephone Skills
  • Greeting Clients
  • Performance Improvement
  • Scheduling Appointments
  • Active Listening
  • Problem-Solving
  • Customer Service

Accomplishments

- Year 6 House Captain. To help represent my school and house.

- Year 6 Award. For outstanding caring and considerate behaviour throughout primary school.

- Year 7 and 8 Form Captain. This role was to help represent my class and helped teach me more about being a leader.

- Year 9 and 10 Leader. Leadership allows me to gain more confident and I love doing it.

Hobbies

I have many hobbies but something im really passionate about is running. I've always enjoyed running and have really go into it these past couple of years. I train many times a week and enjoy running for a club. 

Timeline

Receptionist

Knox Physiotherapy And Sports Injury Clinic
01.2022 - Current

Vermont Secondary College
Leana Bulich