Leanne Congoo
Ravenshoe ,QLD
Summary
I am interested in this position because I know I can work well in a team environment and work well away from home.
I am a reliable, honest and a self motivated person. I am proactive with everyday tasks and within the workplace, and am able to learn and work in a fast paced environment. My current position as a Utility Worker/Housekeeper has improved my understanding of communication skills and willingness to work in a team environment.
With 3 years working experience in house keeping I have the confidence in working independently, and the ability to learn quickly and adapt to new challenges!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Utility Worker
Sodexo
02.2021 - Current
- House keeping
- Ensuring rooms are to the scope and done correctly in a timely manner
- Changed linens on beds and remade beds daily to meet facility standards, attention to detailing.
- Safely and effectively handled wide range of cleaning products.
- Replaced used towels and other bathroom amenities such as toilet paper and soap.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
Food and Beverage Attendant
Mercure Crocodile Kakadu Hotel
12.2021 - 01.2022
- Greeted and seated guests to provide friendly and welcoming experience.
- Presenting and pouring wine correctly and professionally to guests.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Trained new staff members on company policies and procedures.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
Food and Beverage Attendant
Voyages Indigenous Tourism Australia
10.2018 - 03.2020
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Checked on guests throughout meal to attend to needs and provide great service.
Education
Ravenshoe State School
Skills
- Good personal presentation
- Communication
- Attention to detail
- Customer service
- Adaptability
- Decision making
- Chemical Handling
Certification
- Certificate III in Hospitality - William Angliss Institute, Melbourne, VIC
- RSA - Responsible Service of Alcohol
- Standard 11 CMB
- Completion of White Card Training
- Institution: Express Online Training
- Competed: 09/03/2017
Additional Information
Identify as Aboriginal & Torres Straight Islander
Timeline
Food and Beverage Attendant
Mercure Crocodile Kakadu Hotel
12.2021 - 01.2022
Utility Worker
Sodexo
02.2021 - Current
Food and Beverage Attendant
Voyages Indigenous Tourism Australia
10.2018 - 03.2020
Ravenshoe State School
- Certificate III in Hospitality - William Angliss Institute, Melbourne, VIC
- RSA - Responsible Service of Alcohol
- Standard 11 CMB
- Completion of White Card Training
- Institution: Express Online Training
- Competed: 09/03/2017
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