Leanne Davies
SYDNEY,NSW
Summary
Compassionate Home Support Worker at Upa, skilled in client record management and personal care planning. Enhanced client well-being through effective communication and engaging activities, fostering independence and safety. Proven ability to build trusting relationships while ensuring compliance with care plans and safety regulations. Dedicated to improving quality of life for diverse clients.
Overview
7
7
years of professional experience
Work History
Home Support Worker
Upa
Pendle hill
09.2019 - Current
- Provided compassionate personal care to clients with diverse needs.
- Assisted clients with daily living activities and mobility support.
- Administered medications as prescribed, ensuring client safety and compliance.
- Maintained accurate records of client progress and care plans.
- Communicated effectively with families and healthcare professionals about client status.
- Developed engaging activities to promote social interaction and mental stimulation.
- Collaborated with multidisciplinary teams to enhance client well-being and support services.
- Trained new staff on best practices for home support services and client care techniques.
- Performed housekeeping duties, including laundry, vacuuming and dusting.
- Provided emotional support through active listening, empathy and compassion.
- Observed behavior changes in clients and reported any significant information to supervisor or case manager.
- Engaged in leisure activities with clients such as reading books together or playing board games.
- Assisted with personal hygiene tasks such as toileting, showering and bathing, shaving and oral hygiene.
- Planned and cooked meals according to the nutritional needs of each client.
- Followed care plan and directions to administer medications.
- Conducted regular safety checks of the home environment for hazards like slippery floors or broken furniture.
- Improved patient outlook and daily living through compassionate care.
- Assessed clients' physical condition and reported changes to supervisor or case manager.
- Assisted individuals with mobility issues in transferring from bed to wheelchair and vice versa.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Listened attentively to clients' concerns about their health status or quality of life issues.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Encouraged clients to participate in meaningful activities that promote independence and well-being.
- Provided transportation assistance for medical appointments and social engagements.
- Responded promptly to emergency situations involving safety risks or medical emergencies.
- Tracked and reported clients' progress based on observations and conversations.
- Documented care provided and submitted notes to supervisor.
- Managed patient transportation and appointment scheduling.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Assisted clients with maintaining good personal hygiene.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Maintained detailed records of services performed on clients.
- Drove clients to doctors' appointments and social outings.
Education
ChC33015 - Certificate 111 in Individual Support
Macquarie Community College
Carlingford 06.2019 - 12.2019
Skills
- Client record management
- Personal care planning
- Safety compliance checks
- Individual support
- Transport
- Domestic assistance
- Meal prep
- Social interactions
Timeline
Home Support Worker
Upa
09.2019 - Current
ChC33015 - Certificate 111 in Individual Support
Macquarie Community College
06.2019 - 12.2019