Leanne Evans
Forrestfield,WA
Summary
Dynamic Deli Manager with proven expertise at Woolworths in food safety compliance and inventory management. Skilled in task delegation and team direction, I successfully reduced waste through effective product rotation and enhanced customer satisfaction by training staff in exceptional service delivery. Committed to maintaining high sanitation standards and promoting sales.
Overview
2027
2027
years of professional experience
Work History
Deli Manager Night Fill.
Woolworths
2009 - Current
- Supervised deli operations with a focus on food safety and store compliance.
- Supervised team members, delegating daily tasks and supporting effective service delivery.
- Ordered stock, monitored inventory levels, and reduced waste through careful rotation practices.
- Instructed staff in customer service and departmental protocols.
Shop Assistant
Coles Supermarket
2011 - 2016
- Assisted customers with product locations, pricing, and general store enquiries.
- Replenished shelves and maintained accurate stock presentation across departments.
- Processed transactions efficiently while following checkout and cash-handling procedures.
- Checked product freshness and removed damaged or expired items from sale areas.
- Maintained clean, safe work areas in line with store hygiene standards.
- Coordinated with team members to keep service areas stocked and customer-ready.
- Completed daily tasks accurately and on-time to support shop needs.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organized shelves to remove slow moving items and add new merchandise.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Collaborated with team members to achieve overall store goals and objectives.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Remained calm and composed in tense situations involving angry or upset customers.
- Assisted in training new hires on store procedures, policies, and product knowledge.
- Developed strong product knowledge to educate customers on features and benefits.
Education
High School Diploma -
Governor Stirling High Shcool
Midland, WA12.1984
Skills
Customer service
Task delegation
Employee supervision
Inventory management
Team direction
Food safety compliance
Staff training
Product rotation
Merchandising strategies
Sanitation standards
Waste reduction
Sales promotion
Promotional planning
Worker scheduling
Point-of-sale system
Customer complaint handling
Display upkeep
Cleaning & sanitation
Promotional sales
Team collaboration
Food safety
Opening and closing procedures
Food safety understanding
Cash handling
Timeline
Deli Manager Night Fill.
Woolworths
2009 - Current
Shop Assistant
Coles Supermarket
2011 - 2016
High School Diploma -
Governor Stirling High Shcool