Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
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Leanne Ninyette

Deception Bay

Summary

High energy, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Store Manager

7 Eleven
12.2019 - Current
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Retail Sales Assistant

Dimmeys
04.2015 - 03.2020
  • Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
  • Collaborated with team members to achieve monthly sales targets and objectives.
  • Enhanced customer satisfaction by promptly addressing inquiries and handling returns professionally.
  • Streamlined checkout process by efficiently operating cash registers and POS systems.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Education

High School Diploma -

Mary MacKillop College
Nundah, QLD
2017

Deception Bay State High School
Deception Bay, QLD
2015

Skills

  • Promotional Planning
  • POS Systems
  • Store Merchandising
  • Customer Service
  • Accurate Cash Handling
  • Multitasking and Organization
  • Opening and Closing Procedures
  • Friendly, Positive and Loyal

REFERENCES

AVAILABLE UPON REQUEST

Timeline

Store Manager

7 Eleven
12.2019 - Current

Retail Sales Assistant

Dimmeys
04.2015 - 03.2020

High School Diploma -

Mary MacKillop College

Deception Bay State High School
Leanne Ninyette