Leanne Sant
The Ponds,Australia
Summary
Accomplished Senior Customs Broker with a proven track record in customs compliance and regulations. Skilled in effective communication and problem-solving, ensuring seamless customs clearance processes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Customs Broker/National Customs Supervisor
Hellmann Worldwide Logistics
Bankstown
08.2024 - Current
- Facilitated customs clearance processes for international shipments.
- Reviewed and prepared customs documentation for compliance standards.
- Communicated with clients regarding import/export regulations and procedures.
- Coordinated with government agencies to resolve customs inquiries.
- Trained junior staff on customs regulations and operational procedures.
- Monitored shipment statuses and provided updates to relevant parties.
- Analyzed changes in trade laws to ensure adherence to regulations.
- Assisted clients in obtaining necessary permits and licenses.
- Provided guidance on tariff classifications, country of origin issues, duty rates, and other customs requirements.
- Reviewed documents and contracts to ensure compliance with customs regulations.
- Verified that all required documents are properly completed prior to submission for clearance purposes.
- Prepared, checked, and filed documentation with department.
- Cleared goods through customs and verified delivery to client destinations.
CUSTOMS BROKER / NSW CUSTOMS MANAGER
Seaway Logistics formerly BCR Australia Pty Ltd
01.2014 - 08.2024
- Classification of range of products including motor vehicles, motor vehicle spare parts, medical products and camping equipment.
- Preparation and lodgment of an average 400 import declarations per month at an average of 98% accuracy.
- Preparing and sending documentation as required to DAFF for processing.
- Preparation and lodgement of duty refunds.
- Provide advice to importers on ABF and DAFF requirements.
- Preparation of Tariff Advices.
- Client on-site visits.
- Assist with tender process for motor vehicle importer.
- Chairing monthly customs department meeting.
- Liaising with other middle management leaders in regards to internal issues and processes.
- Mentoring compilers.
- Organizing team bonding activities and department Christmas dinners.
- Supervising and leading Customs team of 6 staff.
- Preparing monthly Customs Team report for Executive Team.
- Voted Employee of the Year 2020.
SENIOR CUSTOMS BROKER
Flat Earth Logistics Pty Ltd
07.2010 - 10.2012
- Compiling, classification and lodgement of import declarations.
- Registering and maintaining files.
- Filing.
- Answering phones.
- Preparing and sending documents to DAFF as required.
- Payment of import declarations.
- Data entry.
- Preparation and lodgement of duty refunds.
- Booking DAFF inspections as required.
- Cartage co-ordination.
OPERATIONS MANAGER/CUSTOMS BROKER
Exclusive Logistics Solutions Pty Ltd
07.2006 - 07.2010
- Compiling, classification and lodgement of import declarations.
- Registering and maintaining files.
- Filing.
- Answering phones.
- Preparing and sending documentation to DAFF as required.
- Booking DAFF inspections as required.
- Payment of import declarations.
- Writing cheques for payment of supplier invoices.
- Entering supplier invoices into accounts system.
- Invoicing.
- Cartage co-ordination.
- Exports.
- Ordering office supplies.
Education
Certificate IV - Australian and International Trade Facilitation
ST GEORGE TAFE
NSW01.2007
Skills
- Customs compliance and regulations
- Import documentation and tariff classification
- Duty refund processing
- Client relationship management
- Team leadership
- Effective communication
- Problem solving
- Attention to detail
- Legal compliance
- International trade knowledge
- Trade agreements awareness
- Time management
- Trade compliance oversight
- Customs clearance management
- Adaptability and flexibility
- Customer service excellence
Certification
Customs Brokers License, 05030, 2008
References
- Andrew Milne, National Trade Consultant, Customs and Compliance Manager at TVS Supply Chain Solutions, 0439 181 086
- Andrew Crawford, 0414 423 007
- Michael Cook, Customs and Trade Compliance Consultant, 20 Cube, 0412 293 112
Timeline
Senior Customs Broker/National Customs Supervisor
Hellmann Worldwide Logistics
08.2024 - Current
CUSTOMS BROKER / NSW CUSTOMS MANAGER
Seaway Logistics formerly BCR Australia Pty Ltd
01.2014 - 08.2024
SENIOR CUSTOMS BROKER
Flat Earth Logistics Pty Ltd
07.2010 - 10.2012
OPERATIONS MANAGER/CUSTOMS BROKER
Exclusive Logistics Solutions Pty Ltd
07.2006 - 07.2010
Certificate IV - Australian and International Trade Facilitation
ST GEORGE TAFE