Dedicated support worker skilled in fostering relationships and providing emotional assistance. Focused on delivering exceptional care while maintaining safety standards, contributing to a collaborative environment that enhances overall resident well-being. I provided a professional service including Dementia care, personal care, respite care, cleaning, shopping and food preparations. I have a phone and a new car comfortable for clients to travel in. I am flexible and wish to get back into this industry.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support for Aged care, disability & Community care
Creek Orthodox Centre Care, Cality Care and Co.as.it Community Services
Brisbane and surrounding areas South side, QLD
01.2015 - 02.2021
Provided personalized support to residents in daily living activities and personal care, enhancing their comfort and dignity.
Facilitated recreational activities for residents, fostering social interaction and improving overall well-being.
Offered emotional assistance to residents and their families.
Documented resident care and observations to support healthcare team in delivering tailored and effective care.
Maintained a clean and safe environment for residents and staff.
Followed safety protocols to prevent accidents and hazards in the facility.
Developed and implemented safety protocols to ensure compliance with health and safety regulations.
Collaborated with colleagues to ensure effective communication and teamwork.
Participated in training sessions to enhance care skills and knowledge.
Established professional working relationships with staff from various levels.
Communicated regularly with supervisors regarding progress of projects and completed tasks.
Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
Education
Finished Year 12
Beenleigh High School
Beenleigh, QLD
12-1988
Skills
Personal care
Health documentation
Patient records
Safety protocol
Effective communication
Verbal communication
Emotional support
Attention to detail
Time management
Problem solving
Relationship building
Communication
Assisting the clients with appointments and outings
Resident support
Certification
Certificate III Aged care Certificate III Disabiltiy care Certificate III Community care Open Drivers license Understanding Dementia - Wicking Dementia Research
Timeline
Support for Aged care, disability & Community care
Creek Orthodox Centre Care, Cality Care and Co.as.it Community Services
Disability Support Worker/Community Aged Care Worker at Cumberlandcare ServicesDisability Support Worker/Community Aged Care Worker at Cumberlandcare Services