Dynamic Assistant Manager with a proven track record at Grubbies Burbers & Hawaiian BBQ, enhancing customer satisfaction and streamlining operations. Excelled in team leadership and problem-solving, significantly reducing waste while mentoring staff for professional growth. Skilled in customer service and inventory management, adept at developing sales strategies to meet and surpass targets. Also possessing a diverse skill set ready to contribute to any work force.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Grubbies Burbers & Hawaiian BBQ
Strathpine, QLD
02.2024 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Kitchen hand duties
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Developed marketing strategies to attract new customers, increasing foot traffic.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Cooking and analysing food is prepared according to company policy
Warehousing/Air Cargo Crew
Wiseway Logistics
Chipping Norton, NSW
08.2022 - 01.2023
Handle freight and cargo before distribution of goods
Manually load, unload, and wrap PMC/AKE/AMJ parcels
Perform batch-picking of cargo items
Manually pack and wrap received goods after passing through CEIA Security Metal Detector
Ensure proper handling and security measures are followed for all cargo
Coordinate with other team members to streamline operations
Repetitively, manually load and unload packages onto parcels
Follow safety protocols and procedures to prevent accidents or damage to cargo
Communicate effectively with supervisors and colleagues to ensure smooth workflow
Adhere to company policies and regulations regarding cargo handling and security.