Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Breeanah Borsi

Melbourne,VIC

Summary

Service-oriented waitress with 4 years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining communication with other dining and kitchen staff. Collaborative team leader with comprehensive background of equitable supervision.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Waitress

Bastoni Pizzeria
10.2018 - 12.2022
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Completed credit payments via card processing systems.
  • Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.

Sales Assistant

Billson’s Brewery
03.2022 - 08.2022
  • Greeted customers and helped with product questions, selections and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Increased sales by offering product tastings and advice on purchases


Customer Service Cashier

Heiners Bakery
02.2018 - 03.2020
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Resolved customer complaints.
  • Restocked items and kept establishment tidy by sweeping, taking out rubbish and maintaining display cases.
  • Maintained safe food handling standards at all times.
  • Maintained current knowledge of menu items, ingredients and special order products for sale in bakery.

Education

Bachelor of Science - Nanotechnology And Applied Science

RMIT University
Melbourne, VIC
11.2024

High School Diploma -

Marian College
Myrtleford, VIC
10.2020

Skills

  • Cool Under Pressure
  • Menu Memorization and Presentation
  • Analytical and Critical Thinking
  • Adaptable and Flexible

Certification

  • Responsible service of alcohol certification

Timeline

Sales Assistant

Billson’s Brewery
03.2022 - 08.2022

Waitress

Bastoni Pizzeria
10.2018 - 12.2022

Customer Service Cashier

Heiners Bakery
02.2018 - 03.2020

Bachelor of Science - Nanotechnology And Applied Science

RMIT University

High School Diploma -

Marian College

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