Detail-oriented Operations/Compliance Manager skilled in operational compliance and decision-making. Enhanced delivery efficiency and ensured regulatory adherence, achieving a 95% on-time delivery rate. Strong problem-solving and organizational skills contribute to success in fast-paced environments.
Overview
38
38
years of professional experience
7
7
Certifications
Work History
Operations/Compliance Manager
Bonaccord Freightlines
01.2018 - 01.2026
Directed grocery delivery logistics from Sydney warehouses to Woolworths stores on the South Coast of NSW.
Engaged with subcontractors and contractors to secure complete, timely deliveries of goods.
Organized loads while allocating drivers, emphasizing safety and fatigue management compliance.
Worked alongside operational managers to ensure proper loading practices, accurate weights, and restraints.
Monitored compliance of work diaries with NHVR regulations, issuing reports for non-compliance instances.
Executed monthly audits assessing driver fatigue using tracking data from tollway access points.
Facilitated continuity of fuel supply by conducting manual checks and liaising with suppliers regarding needs.
Responded to breakdown situations by coordinating load coverage and informing Sydney allocators of changes.
Courier
Eight Mates Freight
01.2015 - 01.2017
Delivered packages efficiently across various locations ensuring timely arrival.
Delivered Toll and StarTrack parcels across multiple routes, including Paynesville, Orbost, Omeo, Marlo, Lakes Entrance, and parts of Bairnsdale.
Coordinated with dispatch to optimize delivery routes and schedules.
Managed parcel tracking using two distinct scanners and scanning systems.
Managed inventory by tracking shipments and verifying package contents.
Heavy Vehicle Driver
Dyers Transport
01.2012 - 01.2014
Transported goods using heavy vehicles, ensuring on-time deliveries.
Refrigerated, Tautliners & Trays.
Line Haul & Locally.
Secured loads to maintain safety during transit.
Load & Unload Trucks.
Couple & Uncouple trailers.
Back/Reverse onto various size docks.
Operate Forklifts.
Managed inventory in storage facilities, optimizing space utilization.
Tow Truck Driver/Operator
East Gippsland Tilt Trays
01.2012 - 01.2013
Drove and operated various vehicles, adapting to different sizes and weights for efficient transport.
Secured loads using chains, load restraints, and ropes to prevent damage during transit.
Transported items locally and interstate, ensuring timely delivery and safety.
Self Employed/Sub Contractor
A.W Transport
01.2009 - 01.2012
Operated heavy transport vehicles across various routes efficiently.
Transported plant, equipment, and general freight locally and interstate, ensuring timely delivery.
Operated various vehicle sizes for effective transport and delivery of goods.
Coordinated freight loading and unloading processes with warehouse teams.
Conducted routine inspections to ensure vehicle safety and compliance.
Oversaw daily operations of vehicle fleet, ensuring optimal utilization and service delivery.
Delivered professional transportation services, prioritizing client satisfaction and reliability.
Employ and train staff.
Maintain Customer satisfaction.
Fleet Acquisition / Disposal.
Contract Management.
Observe and report Vehicle damage.
Police Liaison – Stolen Vehicles, Traffic Accidents, Thefts etc.
Vehicle Repossession.
Linesman
Skilled Engineering / Bilfinger Berger
01.2002 - 01.2005
Executed linesman duties to ensure reliable maintenance of electrical infrastructure.
Conducted street light patrols to identify faulty lights using maps, grid references, and feeder names; recorded light types and wattages, compiled data, and reported findings.
Audit works completed – Metering and Servicing.
Captured photographs of completed work for documentation purposes.
Documented common errors and faults to enhance service quality through targeted improvements.
Evaluated team skills to determine further training needs.
Position required self organisation, long distances between some jobs and frequent time away.
Linesman / Tree Clearer
Highlift Travel Towers
01.1994 - 01.2002
Maintained tree clearance around power lines to prevent interference and ensure reliable service.
Executed linesman tasks to ensure safety and functionality of power lines, minimizing risk of outages.
Plant and Machinery operator.
Heavy Vehicle Driver.
Managed traffic flow at construction sites to enhance safety for workers and motorists.
Crowd Control / Security Guard (Casual)
Contract Dependant – Various Employers
01.1989 - 01.1999
Managed security operations in nightclubs and gaming venues to ensure guest safety and compliance with regulations.
Coordinated security logistics in shopping centres to maintain a safe shopping environment.
Planned and executed security measures for gala events, ensuring safety and smooth operation.
Supported logistics for AFL football finals.
Provided personal protection services.
EHV Overhead Mains Linesman
State Electricity Commission Victoria
01.1988 - 01.1994
Gained specialized training at South Morang Training Centre, developing advanced skills in EHV overhead mains installation and maintenance.
Completed comprehensive training at Chadstone Training Centre, enhancing expertise in distribution systems.
Obtained A Grade Certificate to demonstrate proficiency in skills learned during apprenticeship.
Education
Trade Certificate -
A Grade Electrical Linesman
Yr 10 Pass All Subjects -
Fairhills High School
Scoresby, VIC
Skills
OHS Operational compliance
Contract oversight
Data reporting and collection
Effective decision making
Problem resolution strategies
Time optimization skills
Organizational proficiency
Task prioritization techniques
Computer literacy
Stress management strategies
Driving across states experience
Communication skills (written, oral, interpersonal)
References
David Wallmeyer, Bonaccord Freightlines, Transport Manager, 0427 571 007