Leighla Lin
Schofields,NSW
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Sushi Motto
03.2022 - 01.2024
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining a clean and organized work environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Trained new staff members on proper customer service and hospitality policies.
Education
The Ponds High School
The Ponds, NSWSkills
- Desire to contribute to community
- Ability to balance schoolwork and extracurricular activities demonstrates high level organising skills
- Enthusiasm, motivation, and strong desire to work are all important qualities
- To obtain challenging position with recognised organisation where I can expand knowledge, abilities, and skills
Accomplishments
- Duke of Edinburgh - Completion of Bronze Award
- Vice captaincy - Primary
- Member of the Leo's club/foundation
Certification
Duke Of Edinburgh Bronze Award
School Volunteer Acknowledgements
Success School Awards
Languages
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Teochew
Native or Bilingual
Timeline
Hospitality Worker
Sushi Motto
03.2022 - 01.2024
The Ponds High School
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