Dorina Tamang
Macquarie Park,2
Summary
A committed recent graduate eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Pattison's Patisserie
Ryde, 2112
02.2020 - Current
- Provided exceptional customer service by greeting customers, taking orders accurately, and addressing any inquiries or concerns.
- Maintained a clean and organized work area, following health and safety guidelines.
- Operated the cash register, processed transactions, and managed cash drawer balances.
- Assisted in training new staff members on proper beverage preparation, customer service, and shop procedures.
- Handled inventory management tasks, including restocking supplies and ordering new products as needed.
- Contributed to creating a friendly and inclusive environment, encouraging customer loyalty and repeat business.
Intern ( Disability Service Worker)
The Housing Connection
Chatswood, 2067
11.2022 - 02.2024
- Assisted in developing and implementing individualized support plans for clients, ensuring personalized and effective care.
- Conducted needs assessments and facilitated access to community resources for individuals with disabilities.
- Provided one-on-one support to clients, helping them with daily activities and promoting independence.
- Organized and led group activities and workshops aimed at enhancing social skills and community integration.
- Maintained accurate and confidential client records, documenting progress and any changes in their needs.
- Collaborated with a multidisciplinary team of professionals, including social workers, therapists, and healthcare providers, to deliver comprehensive services.
Intern (Youth Service Worker)
Catholic Care Diocese of Broken Bay
Pennant Hills, 2120
09.2021 - 11.2021
- Assisted in the development and implementation of youth programs, focusing on education, recreation, and personal development.
- Organized and facilitated workshops and activities aimed at enhancing life skills, leadership, and teamwork.
- Conducted assessments to identify the needs and interests of youth participants, tailoring programs to meet those needs.
- Collaborated with staff to create and distribute promotional materials to increase program visibility and participation.
- Helped coordinate community events and outreach initiatives to engage local youth and their families.
Education
Bachelor of Community Service - Community Organization And Advocacy
Stott's College
Surry Hills 12-2023
Graduate Diploma of Early Childhood Education - Early Childhood Education
Southern Cross University
Gold Coast, QLDSkills
- Strong interpersonal and communication skills
- Empathetic and patient with a genuine desire to help others
- Knowledgeable about community resources and support systems
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Basic knowledge of case management software
- Ability to work both independently and as part of a team
- Excellent organizational and time management abilities
Certification
- Working with Children Check (WWCC)
- Police Check
Languages
English
Professional
Nepali
Native/ Bilingual
Korean
Limited
Hindi
Limited
Timeline
Intern ( Disability Service Worker)
The Housing Connection
11.2022 - 02.2024
Intern (Youth Service Worker)
Catholic Care Diocese of Broken Bay
09.2021 - 11.2021
Hospitality Worker
Pattison's Patisserie
02.2020 - Current
Bachelor of Community Service - Community Organization And Advocacy
Stott's College
Graduate Diploma of Early Childhood Education - Early Childhood Education
Southern Cross University
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