Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leila Joves

Pallara

Summary

Proven to excel in high-pressure environments, I leveraged strong multitasking and customer service skills from my previous work experience to enhance guest satisfaction significantly. My expertise in cash handling and commitment to maintaining a professional appearance contributed to improved operational efficiency. I am available from Open to Close store hours including Weekends and public holidays.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Waiter/Waitress

Momo Chicken
06.2023 - 12.2023
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Playground Attendant and Party Host

Area 51
04.2023 - 08.2023
  • Improved visitor satisfaction with timely assistance, answering questions, and addressing concerns.
  • Assisted in the creation of promotional materials to boost playground attendance, resulting in increased revenue for the facility.
  • Collaborated with other staff members to develop new programs and initiatives for increased visitor engagement.
  • Enhanced overall visitor experience with prompt attention to needs such as seating arrangements or requests for additional resources.

Arcade Attendent

Funland Australia
03.2022 - 06.2023
  • Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
  • Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
  • Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
  • Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.

Education

High School Diploma -

Mount Gravatt State High School
Brisbane, QLD
11-2024

Skills

  • Strong multitasking
  • Time management
  • Customer service
  • Attention to detail
  • Order taking
  • Professional appearance
  • Cash handling
  • Decision-making
  • Table setting
  • Menu memorization

Certification

  • Diploma of Business
  • Blue Card
  • Cert III in Aviation

Timeline

Waiter/Waitress

Momo Chicken
06.2023 - 12.2023

Playground Attendant and Party Host

Area 51
04.2023 - 08.2023

Arcade Attendent

Funland Australia
03.2022 - 06.2023
  • Diploma of Business
  • Blue Card
  • Cert III in Aviation

High School Diploma -

Mount Gravatt State High School
Leila Joves