Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Zarliah Dutoit

Zarliah Dutoit

Busselton

Summary

I am a dynamic and dedicated professional with extensive experience in hospitality and retail, notably at Rocky Ridge Brewery. I have the proven ability to enhance customer satisfaction through exceptional service and relationship management. I am also skilled in payment processing and multitasking, I thrive in fast-paced environments, ensuring guests leave with a positive experience and a smile. I'm looking for a fresh start up in Perth and

Developed exceptional customer service and multitasking skills in fast-paced hospitality environment, excelling in engaging with diverse clientele and managing high-volume service periods. Demonstrated ability to efficiently handle orders, resolve issues, and maintain welcoming atmosphere. Seeking to transition into new field where these skills can be effectively utilized to contribute to positive and dynamic workplace.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bar Waiter and Waitress

Rocky Ridge Brewery
02.2023 - Current
  • Maintained clean and organized bar area.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
  • Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
  • Maintained a positive, professional demeanor even during high-pressure situations, promoting a team-oriented work environment.
  • Sold merch such as clothing, restocking clothing, finding customers right sizing.

Retail Worker

Kindred Spirit Busselton
08.2024 - 12.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.

Education

High School Diploma -

Manea Senior College
Bunbury, WA
10-2024

Skills

  • since i was 13 i have either been working in retail or hospitality jobs I have great customer service and speech skills towards customers I have received my RSA to serve alcohol responsibly in my work place I absolutely love chatting to people and making them feel comfortable and able to ask questions freely and be served without any judgment and walk out of my workplace feeling as if they have enjoyed their experience I am a kind, honest, social and hardworking person who puts a lot of passion into my job who is easy to get along with I am well presented and will always make sure I also present myself with a smile
  • Strong multitasking
  • Customer service
  • Payment processing
  • Cash handling
  • Relationship management
  • Item promotion
  • Organization
  • Hospitality and accommodation

Certification

  • Cert 4 in business
  • graduated highschool
  • Licensed bar tender

Interests

I absolutely love fashion and have always been interested in the fashion industry I love different styles and being creative and unique I also love presenting my clothing and style on my social media I also love being active and taking care of my wellness on a daily basis like going for walks and going to yoga or the gym to keep me happy and healthy I have also always been really interested in modelling for brands and have had a couple of brand deals before to promote their products which I love doing


Timeline

Retail Worker

Kindred Spirit Busselton
08.2024 - 12.2024

Bar Waiter and Waitress

Rocky Ridge Brewery
02.2023 - Current

High School Diploma -

Manea Senior College

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Zarliah Dutoit