Leila Kabbage
Heathcote,NSW
Summary
I'm a bubbly girl from Belgium who lives in Australia since 7years and i have done many jobs in warehouses and hospitality. From waitresse, Barista to supervisor and assistante manager. i'm hard worker, positive attitude, very versatile, quick learner and most importantly, i'm reliable!
Overview
7
7
years of professional experience
Work History
Barista\ Assistante Manager
Audley Dancehall
Royal National Park
07.2023 - Current
- Ensured daily operations ran smoothly and efficiently by delegating tasks to the floor and behind coffee machine
- Identified, evaluated and trained new employees customer service standards.
- Monitored stock levels of coffee beans, cups, lids and other supplies needed for the shop.
- Maintained a clean, organized work environment in accordance with health codes and regulations.
- Resolved conflicts between employees or customers in a professional manner.
- Managed cash flow and reconciled tills at the end of each shift.
Barmaid\Waitress\Supervisor
Maestro&Co
Manly
05.2020 - 04.2024
- Greeted customers and took orders for food and drinks.
- Provided recommendations to customers on different food and beverages.
- Prepared alcoholic and non-alcoholic beverages in accordance with standard recipes.
- Prepared and served cold and hot beverages to guests.
- Stocked bar inventory and place orders for products and supplies.
- Managed cash flow and reconciled tills at the end of each shift.
Barista
Boathouse
Manly
06.2020 - 12.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, ice latte, long black,...
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
Waitress\supervisor
whitewater
Manly
01.2019 - 03.2020
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Managed cash flow and reconciled tills at the end of each shift.
Barista\ Barmaid
Oliveto Ristorante & Bar
Rhodes
02.2017 - 12.2018
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mocha, ice latte, long black,...
- Operated cash registers to process customer payments.
- Stocked shelves with ingredients needed to make coffee drinks.
Skills
- Order Taking
- Coffee, Tea and cold drink Preparation
- Food Running
- Opening and closing duties
- Cash Register Operation
- Team Player
- Speedy and efficient
- New Hire Training
- Customer Service
- Supply Ordering
- Supply Restocking
- Cleanliness
- Decision-Making
- Relationship Building
- Adaptable and Flexible
- Active Listening
- Dynamic
- Commited
Timeline
Barista\ Assistante Manager
Audley Dancehall
07.2023 - Current
Barista
Boathouse
06.2020 - 12.2022
Barmaid\Waitress\Supervisor
Maestro&Co
05.2020 - 04.2024
Waitress\supervisor
whitewater
01.2019 - 03.2020
Barista\ Barmaid
Oliveto Ristorante & Bar
02.2017 - 12.2018
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