Leo Zhang
Currumbin,QLD
Summary
- Hands-on Building Manager with exceptional knowledge of maintenance and repair work.
- Highly trained team player with strong decision-making skills.
- Known for dynamic troubleshooting and supervisory skills in many situations.
- Positive and diligent
- Talented project manager with demonstrated operational and leadership skills.
- More than 10 years of experience in computer and network industry
- 8 years of Real Estate experience.
- Hardworking and passionate with strong organizational skills.
- Ready to help team achieve company goals.
- Detail-oriented team player.
- Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Building Manager/Real Estate Agent
Dobest Property Management Pty Ltd
05.2015 - 07.2023
- Planned and scheduled general maintenance, major repairs and remodeling projects.
- Inspected grounds and facilities to identify necessary repairs.
- Managed operations, maintenance and improvement of properties.
- Attracted tenants by advertising vacancies and personally showed units to potential renters.
- Investigated and resolved any tenant complaints.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Collected and maintained careful records of rental payments and payment dates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Collected rent, deposits and payments from tenants.
- Sell properties within the building as a Real Estate Agent
Senior Pre-Sales Consultant
Aruba Networks Inc.
03.2006 - 02.2015
- Cultivated and maintained strong relationships with customers to ensure a positive customer experience.
- Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
- Assisted customers in troubleshooting product issues and provided timely technical support.
- Presented technical presentations to clients to explain product features and benefits.
- Utilized creative problem-solving skills to overcome technical challenges in the sales process.
- Worked with customers and engineering team to determine equipment needs and system requirements.
Network Engineer
Beijingh Xindahuanyu Technology Pty Ltd
04.2002 - 02.2006
- Assisted with implementation and support of network monitoring tools.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Troubleshot complex multi-vendor network service provider issues.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
Education
Bachelor of Science - Computer And Information Sciences
Beijing Jiaotong University
Beijing China06.2001
Skills
- Customer Service and Support
- Project Management
- Knowledgeable in computer hardware/software
- Knowledgeable in network
- Tenant Relations Management
- Property Maintenance
- Property Management
- Rental Management
Timeline
Building Manager/Real Estate Agent
Dobest Property Management Pty Ltd
05.2015 - 07.2023
Senior Pre-Sales Consultant
Aruba Networks Inc.
03.2006 - 02.2015
Network Engineer
Beijingh Xindahuanyu Technology Pty Ltd
04.2002 - 02.2006
Bachelor of Science - Computer And Information Sciences
Beijing Jiaotong University
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