Leonie Roney
Logan Reserve
Summary
Accomplished administrate professional with over two decades of applied experience in Queensland Health, adept in leadership, project management, organisational change and fostering collaborative partnerships. Eager to leverage my expertise in roles that align with and elevate my skillset, driving organisational success and advancing healthcare initiatives. Demonstrated track record of delivering results in complex environments, with a commitment to innovation and continuous quality improvement.
Overview
23
23
years of professional experience
Work History
Senior Administration Manager
Community And Oral Health, Queensland Health
11.2022 - Current
- Led the Community and Oral Health Service (COHS) Administration Review Project which aimed to review all clinical, non-clinical and corporate administration officer support roles to identify professional and operational improvements that facilitate renewed foundation to support effective and efficient administration workforce structure for COHS.
- Identified opportunities for shared administrative functions to streamline process flows and increase efficiency across COH teams.
- Continuous exploration of activity divestment, specifically, identified duplicate workflows and inefficient administration functions.
- Exploring succession planning across services and developing career progression opportunities that collectively support the COHS Administration stream.
- Developed and co-lead Business Case for Change - Administration stream realignment to implement leadership requirements and optimise administration resources as identified in Administration Review Project.
- Assisted the coordination of office relocation, accommodation and workspace optimisation whilst managing timelines, resources, and logistics for successful accommodation transitions.
- Contemporary Human Resource management ensuring HR matters are managed in accordance with confidentiality and privacy directions.
- Promoted a culture of continuous improvement by identifying and implementing best practices in administrative functions and management of teams.
- Managed financial budgets and resources, ensuring cost-effective allocation and expenditure ensuring maximum efficiency at all times.
- Led various recruitment processes and developed strategies to broaden the COHS candidate reach by collaborating with MSH and external marketing teams to create engaging job advertisements and expand the distribution of advertised roles.
- Developed comprehensive onboarding programs to facilitate smooth integration for new starters into the organisation.
- Improved interdepartmental communication through the establishment of COHS Administration Leadership Group.
- Initiated and planned annual Administrative Professionals Day event to acknowledge and recognise Administration Staff for their invaluable contribution to the delivery of COH services.
COVID-19 Operations Manager
Community And Oral Health, Queensland Health
01.2022 - 10.2022
- Coordinating COVID-19 Emergency Response in alignment with Metro South Health COVID-19 Response Plan. The role and associated function/s are guided by tiered response which is informed by triggers such as the number of COVID-19 cases, inpatient admissions, and hospital/community service capacity.
- Lead planning, logistics, operationalisation, and evaluation of COVID-19 Operations for Community and Oral Health.
- Facilitated weekly Incident Management Meetings ensuring efficient facilitation of information from State, HHS and Community and Oral Health level.
- Maintained adequate stock levels of PPE to ensure staff are equipped with high level PPE as guided by Pandemic response guidance.
- Facilitate COVID-19 patient information system reporting, supporting workforce functions including rostering and onboarding of new staff.
Aboriginal and Torres Strait Islander Coordinator
Health Equity And Access Unit, Queensland Health
01.2021 - 01.2022
- Implementation of Aboriginal and Torres Strait Islander health policies in Metro South Hospital and Health Service. In particular, lead the monitoring of successful Closing The Gap Implementation Plan for Metro South Health.
- Operational and Professional line management of Aboriginal and Torres Strait Islander Coordination Team (9 FTE – AO4 to AO6).
- Provided Cultural leadership and professional line management of Aboriginal and Torres Strait Islander support roles across MSH (including Hospital Liaison Officers, Health Workers).
- Project management of First Nations COVID-19 Response Project and Making Tracks funded initiatives.
Cultural Capability Officer (Substantive)
Health Equity And Access Unit, Queensland Health
06.2014 - 11.2022
- Lead Cultural Capability portfolio for Redland Hospital
- Routine analysis of hospital based data (ED, Inpatient and Specialist Outpatients), specific focus on potentially preventable hospitalisations, Discharge against medical advice, Aboriginal and Torres Strait Islander Identification.
- Measuring performance against Aboriginal and Torres Strait Islander Key Performance Indicators as articulated in Metro South Health Service Level Agreement.
- Strengthen discharge planning, care planning and transition from acute care services to primary health care providers.
- Development and maintenance of Health, Equity and Access Unit Dashboard
- Assistance with business cases, submissions, briefs and supporting memorandums Resource development
- Deliver targeted Aboriginal and Torres Strait Islander training and education sessions to staff across Metro South Health
- Provide project management support to Metro South Health Services in developing and implementing strategies to improve Aboriginal and Torres Strait Islander patient journey.
- Develop mechanisms to improve Aboriginal and Torres Strait Islander Identification to support commencement of supportive care pathway.
- Create appropriate educational resources contributing to enhancing capabilities of MSHHS staff, publishing of core training modules on learning management system. Design of educational content contributing to service improvement projects
Program Support Officer
Health Equity And Access Unit, Queensland Health
12.2011 - 06.2014
Executive Support Officer
Service Planning Unit, Queensland Health
09.2008 - 12.2011
Team Leader
Allied Health, Queensland Health
09.2005 - 01.2008
Ward Clerk
2G | Palliative Care, Queensland Health
11.2004 - 09.2005
Administration Officer | Practice Manager
SOPD, Queensland Health
09.2001 - 11.2004
Education
Management Essentials - Financial Management
Metro South Organisational Development
2023
Wellbeing Leadership Program
Centre For Leadership Excellence
2023
Maximising Project Outcomes
Centre For Leadership Excellence
2023
Management Essentials - HR
Metro South Organisational Development
2023
Sailing Into Supervision
Metro South Lead Course
2022
Courageous Conversations About Race (CCAR)
Metro South Lead Course
Certificate IV Frontline Management
South Metropolitan TAFE, Meadowbrook
Assertive Communication Skills For Women
External Lead Course
Certificate II Business Administration
South Metropolitan TAFE
Skills
- Professional Administration support
- Project Management
- Adaptability
- Leading teams
- Analytical decision making
- Team player
- Innovation and creativity
- First Nations Cultural Awareness and Capacity Building
Technical Skills
- Microsoft Office Suite (Advanced Excel, SharePoint, Word, PowerPoint)
- Metro South Dashboards
- HBCIS
- ieMR | ESM
- Power BI Dashboard (extract, collate and interpret data)
- Articulate Storyline
Referrees
Name: Jillian Scholes
Director, Allied Health
E-mail: jillian.scholes@health.qld.gov.au
Name: David Eastgate
Previous Director Health Equity and Access Unit
E-mail: david.eastgate72@gmail.com
Timeline
Senior Administration Manager
Community And Oral Health, Queensland Health
11.2022 - Current
COVID-19 Operations Manager
Community And Oral Health, Queensland Health
01.2022 - 10.2022
Aboriginal and Torres Strait Islander Coordinator
Health Equity And Access Unit, Queensland Health
01.2021 - 01.2022
Cultural Capability Officer (Substantive)
Health Equity And Access Unit, Queensland Health
06.2014 - 11.2022
Program Support Officer
Health Equity And Access Unit, Queensland Health
12.2011 - 06.2014
Executive Support Officer
Service Planning Unit, Queensland Health
09.2008 - 12.2011
Team Leader
Allied Health, Queensland Health
09.2005 - 01.2008
Ward Clerk
2G | Palliative Care, Queensland Health
11.2004 - 09.2005
Administration Officer | Practice Manager
SOPD, Queensland Health
09.2001 - 11.2004
Management Essentials - Financial Management
Metro South Organisational Development
Wellbeing Leadership Program
Centre For Leadership Excellence
Maximising Project Outcomes
Centre For Leadership Excellence
Management Essentials - HR
Metro South Organisational Development
Sailing Into Supervision
Metro South Lead Course
Courageous Conversations About Race (CCAR)
Metro South Lead Course
Certificate IV Frontline Management
South Metropolitan TAFE, Meadowbrook
Assertive Communication Skills For Women
External Lead Course
Certificate II Business Administration
South Metropolitan TAFE
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