Leshonta Lyons
Yarrabah,QLD
Summary
Health professional with significant experience in patient care, health education, and community outreach. Strong focus on team collaboration and achieving results, adapting to changing needs and ensuring reliability. Skilled in patient assessment, treatment planning, and health promotion. Valued for empathy, communication, and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Retail Sales Assistant
Cairns Hardware
10.2019 - 12.2019
- Provide customers with information on product pricing, features, and availability
- Handling cash and processing card transactions
- Ensure work area including shelves and aisles are neat and tidy.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
Cashier
Woolworth Group
12.2019 - 12.2020
- Scanning and packing of products
- Handling cash and processing card transactions
- Processing store loyalty cards, coupons, and vouchers
- Supervising in self-checkout.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Medical Administration
Broome Regional Medical Aboriginal Services
10.2021 - 12.2021
- Checking in patients for appointments
- Scheduling appointments
- Answering phones
- Maintaining patient records
- Working with insurance companies for billing.
- Ensured accurate medical administration by maintaining detailed records and following physician-prescribed treatment plans.
- Supported the development of office policies and procedures by actively contributing ideas and insights on best practices in medical administration.
- Streamlined medical administration processes by implementing efficient record-keeping systems.
Indigenous Health Worker
Gurriny Yealamucka Health Service
03.2023 - Current
- Collaborated with physicians to ensure appropriate treatment plans were developed and executed, resulting in better patient adherence to prescribed therapies.
- Participated in interdisciplinary case conferences to develop comprehensive care plans that addressed the diverse needs of each patient.
- Facilitated support groups for individuals coping with various health issues, creating a safe space for shared experiences and mutual encouragement.
- Participated in ongoing professional development opportunities, staying current on best practices in healthcare delivery.
- Delivered personalized, compassionate care to patients while maintaining respect for their privacy and dignity.
- Supported families navigating complex healthcare systems by providing guidance on available resources and assistance programs.
- Assisted in coordinating community outreach programs to promote public health awareness and disease prevention.
- Implemented infection control measures within facilities, contributing to decreased rates of hospital-acquired infections.
- Developed training materials for new hires in the health worker role, streamlining the onboarding process and improving overall team efficiency.
- Improved patient outcomes by providing comprehensive health education and promoting preventive care measures.
Education
Certificate III -
Certificate III in Aboriginal And/or Torres Strait Islander Primary Health Care (as Present)
Cairns, QLD11.2022
High School Diploma -
Broom Senior High School
Broome, WA01.2021
High School Diploma -
Djarragun College
Cairns08.2019
Skills
- Vital signs monitoring
- Health education
- Mental health support
- Chronic disease management
- Patient care
- Nutrition counseling
- Clinical skills
- Healthcare education
- Staff mentoring
- Clinical documentation
- Patient assessments
- Compassionate care
- Venipuncture techniques
- Specimen handling
- Wound assessment
- Clinical judgment
Attributes
- Ability to improvise and respect guidelines
- Ability to empathise with peoples circumstances
- Self Motivation
- Great communication skills
- Works well in a team and autonomously
- Exceptional work ethic
References
Sam Smith
Gurriny Yealamucka Health Services Aboriginal Corporation: Clinical Services Manager / Registered Nurse
Email: samantha.smith@gyhsac.org.au
Phone Number: 07 4226 4137
Samantha-Jo Fitzgerald
Gurriny Yealamucka Health Services Aboriginal Corporation: ITC Coordinator / Enrolled Nurse
Email: samantha.fitzgerald@gyhsac.org.au
Phone Number: 0402122573
Timeline
Indigenous Health Worker
Gurriny Yealamucka Health Service
03.2023 - Current
Medical Administration
Broome Regional Medical Aboriginal Services
10.2021 - 12.2021
Cashier
Woolworth Group
12.2019 - 12.2020
Retail Sales Assistant
Cairns Hardware
10.2019 - 12.2019
Certificate III -
Certificate III in Aboriginal And/or Torres Strait Islander Primary Health Care (as Present)
High School Diploma -
Broom Senior High School
High School Diploma -
Djarragun College
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